Fairmont Heliopolis Cairo

Scores
  • Cleanliness
    8.4
  • Comfort
    8.3
  • Location
    8.2
  • Facilities
    8.1
  • Staff
    8.2
  • Value for money
    6.9
  • Free WiFi
    7.7

Hotel map
Food & Drink
Chocolate or cookies(Additional charge)
Fruits(Additional charge)
Good coffee!
Bar
Snack bar
Restaurant (à la carte)
On-site coffee house
Wine/champagne(Additional charge)
Kid meals(Additional charge)
Breakfast in the room
Bottle of water(Additional charge)
Reception services
Concierge service
Luggage storage(Additional charge)
Express check-in/check-out
Ticket service
24-hour front desk
ATM/cash machine on site
Currency exchange
Tour desk
Internet
Free!WiFi is available in public areas and is free of charge.
Languages spoken
Italian
French
English
Russian
German
Arabic
Cleaning services
Ironing service
Shoeshine(Additional charge)
Dry cleaning(Additional charge)
Laundry(Additional charge)
Pets
Pets are allowed. Charges may be applicable.
Pool and wellness
Back massage
Outdoor pool
Massage(Additional charge)
Neck massage
Facial treatments
Swimming pool
Body Treatments
Body wrap
Couples massage
Light therapy
Beauty Services
Body scrub
Waxing services
Head massage
Hand massage
Fitness centre
Foot massage
Solarium(Additional charge)
Hot tub/jacuzzi
Full body massage
Sauna(Additional charge)
Pool/beach towels
Spa and wellness centre(Additional charge)
Outdoors
Garden
Terrace
Parking
Secured parking
Parking garage
Private parking is possible on site (reservation is not needed) and costs USD 4 per stay.
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
Business centre(Additional charge)
General
Pet basket
Air conditioning
Gift shop
Barber/beauty shop
Safety deposit box
Family rooms
Bridal suite
Car hire
Shops (on site)
VIP room facilities
Airport shuttle (additional charge)
Newspapers
Shuttle service
Non-smoking rooms
Shuttle service (additional charge)
Facilities for disabled guests
Lift
Room service
Activities
Kids' club
Darts(Additional charge)
Casino
Children's playground
Tennis court(Additional charge)
Tennis equipment(Additional charge)
Squash

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Fairmont Heliopolis Cairo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • 12:00 - 13:30
  • Children and extra beds
    • One older child or adult is charged USD 40 per person per night in an extra bed.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All children are welcome.
    • One child under 12 years is charged 50 % of the room stay per night when using existing beds.
    • Free!One child under 5 years stays free of charge when using existing beds.
    • The maximum number of extra beds in a room is 1.
    • Any type of extra bed is upon request and needs to be confirmed by management.
  • Groups
    • When booking more than 7 rooms, different policies and additional supplements may apply.
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“Super comfy bed good breakfast good pool and gym and spa facilities Great restaurants inside”

, United Arab Emirates

“Recption customer care and breakfast and the big lobby area”

, Saudi Arabia

“Had a very good time here. Very friendly and helpful staff.”

, Austria

“There too much option for dining in the hotel because of set 12 different restaurants and cafeterias.”

, Turkey

“the whole facilities were perfect and person are so friendly”

, Egypt

“Wide selection of restaurants and services in the hotel.”

, Italy

“staff, service, bars and restaurants everywhere, location many more things”

, Iraq

“We stayed 3 days in this beautiful hotel, the best thing was the breakfast, very good buffet and excellent staff, Emad first of all,he is very polite and pleasant, thanks a lot!”

, Australia

“Overall ambiance was really commendable and appreciated.”

, United Arab Emirates

“We liked the hotel very much, we liked the cooperation and services offered by the staff and room service.”

, Jordan