Best Western Hotel Cappello d'Oro
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Best Western Hotel Cappello d'Oro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!Up to two children under 12 years stay free of charge when using existing beds.
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- Please note that the access to the fitness centre costs extra EUR 5 per room per stay.<br><br>When booking more than 10 rooms, different policies and additional supplements may apply.<br><br>When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Best Western Hotel Cappello d'Oro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>If you require an invoice when booking a prepaid rate, please write this request and your company details in the <b>Ask a question</b> box.</p>
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“Welcoming and helpful staff; great facilities and wonderful bed.”
“From the start to the end of our 3 night stay we were pleased with the friendliest staff who made us feel very welcome. Excellent breakfast choice with the option to make your own smoothie. We had deluxe twin bedrooms on the 2nd floor with lots of space, minibar and kettle with tea selection. The hotel is very central with walking distance to the xmas market, supermarket, coin shopping centre and all restaurants. Bus stop from and to the airport (Nr. 1) in front of the hotel.”
“Great breakfast and very friendly and helpful staff”
“Friendly staff on arrival very clean hotel fantastic breakfast good location in lower town close to train station”
“Very positive and helpful staff. Everything is made in order for you to just enjoy your stay. It was a great experience staying there”
“A very charming hotel in an excellent location about a 6 minute walk from the station, Karin on reception was friendly, helpful & welcoming. As our room wasn't ready they let us leave our bags & when we came back later our bags were waiting for us in our room. There are great facilities at the hotel and a deliciously sumptuous breakfast is served each morning.”
“Bed very large and very comfortable. Lots of plugs for chargers. Excellent bathroom”
“Nice clean room with a lovely view to the Porta Nuova - comfy bed, adequate bath, coffee maker. Very good breakfast with excellent service. Nice flower and Halloween arrangement in the lobby.”
“Hotel is based on classic design with aged decor but at the same time in symphony with the area and the buildings around. Room was well organised, spacious and clean. Bathroom was decent as well. The room included a mini bar, tea/coffee making facility with free supplies and also basic good quality toiletries. breakfast variety was excellent. Jonny in the breakfast area is an asset to the place and makes you feel important unlike the young ones.”
“The friendly staff comfy bed, clean room fab view. I have stayed in this hotel before and I always enjoy my stay.i have also recommended it to friends who have also rebooked it.”