“The food was great! Fresh and very tasty. Room service food was reasonably priced and just as delicious. The beds were large, roomy and comfortable. The staff was very pleasant, helpful and warm. They communicated in English where necessary and were patient and understanding. It is walking distance from a mall and cinema so it was very convenient if youre looking for shopping or eating options.”
“The staff were so friendly and helpful throughout our stay. 100% recommend this hotel.”
“Very fast service. The bed is so comfort. The view is nice. The location is very near Transmart, you even just walk. Big space for parking. Nice tiny pool. Good food. Good sleep.”
“The room is clean and new. Staffs was also very friendly and helpful to us. ”
“The room we had was extremely hot because the air conditioning was not working. My room number was 606 which was facing the sun directly, I asked for a change of room but they didn.t have any available till the next day. The next day I was in room 602.This room to had some issues.The bathroom door was faulty and could not be closed properly. The safe was not working. Coffee for breakfast was cold and diluted.”
“Front office team were exceptional, Reggie was super helpful in assisting us with complimentary late check out until and organising our airport transfers! He was amazing.”
“Near the transmart and better if fave hotel has connecting way to transmart directly.satisry”
“the hotel is clean enough,, and the staff was helpful.. thanks”
“Very close to city centre of Surabaya and airport. Just behind the newly opened Transmart Rungkut.”
“Customer Service and location - very close to mall and nice pub”