“-The property is in an excellent location in walking distance from the center and almost next to Aachen Schanz train station. -The bathroom was really nice. -The room was big. -The personel was helpful.”
“The room that we were given was nothing like a hotel room. They put two single bed together to make it bigger bed. So the metal boarders in the middle of two beds were making sleeping so hard. The mattresses they fit in two single beds were so thin. What made us so disappointed about the services was that they never change the bed sheets. We complained to the management as soon as we noticed no clean bed shhet and lots of little trash on the beds. She expressed her sorrow and promised they will change it.. but in the 4 days we stayed in this hotel we saw no change. Very disappointing services.. toilet smells horribly, towels are not enough. And they have water from shower gathering in the corner of bathroom. Never recommend this place .. never. We have stayed in diferent hotels around the world enough to make the right judgment about this one. Not at a hotel level...”
“The room was very spacious and everything was extremely clean. Breakfast was delicious and a good sized buffet. Staff was very friendly.”
“Room was as described. Large room. Good sized bathroom. Beautiful view out of windows over green leafy courtyard. With style. Really a place to feel more at home than most hotel chains. Clean.”
“The room was big, very clean and had a very comfortable bed. - There was a really big an comforable bathroom with a lot of space and really very well functioning fittings. Wonderful morning shower was possible. - Breakfast was really nice and tasty and I liked the fresh handmade fruit salat and the scrambled eggs with herbs best. - The matron was very helpful, when I left the cables of my iPhone and my lap top in the room, when I left.”
“Nice place, clean, pleasant, location is very good.”
“Great location, very elegant and comfortable, quiet, convenient to downtown, helpful and friendly staff, . We will return on our next trip to Aachen to this hotel. Breakfast was great.”
“good location, 15 mins walking to old town center. super market nearby. nice and quiet room.”
“There was a restaurant across the street open till 11 pm and supermarkets nearby. Street parking is possible. There is no noise - you can get good sleep here.”
“I stay here every year. Staff could not be more helpful. Rooms are well-appointed, clean, comfortable. I appreciate the kitchenette facilities and whirlpool bath! Beautiful gardens where you may smoke.”