citizenM New York Times Square
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- citizenM New York Times Square accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Groups
- When booking more than 10 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note, this property may not be suitable for guests looking for bellhop, porter or room service.<br><br>Please note that rooms with views can only be arranged upon check-in, subject to availability.<br><br>Please note, the property does not accept cash as a method of payment.<br><br>Check-in and check-out is done at the self-service terminal.<br>· Early check-in is free of charge (before 14:00) upon availability<br>· Supplement for late check-out is 69 USD (11:00-18:00) upon availability
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Pets
- Pets are not allowed.
What guests loved the most
“The Room was controlled with an ipad, all modern. Ideal location by Times Square. Check In & Check Out very fast.”
“Loved the concept! Friendly! Cool vibe! Greatest location! Rooms are a bit small, even by NYC standards but for two nights and a great rooftop bar, it was overall a great stay!”
“The bed! It was so comfy. The media in the room was great, nice tv and movies! Everything we needed!”
“Reception area, quick check-in, quick lifts, safe in the room and bright light for applying make up~~”
“Citizens - you will love it or hate it, depending on your own style and expectations. I'm clearly on the lovers' side. Stylish, friendly, home, good working atmosphere, good value, absolutely great people, well organized. If you look for traditional hotel values, forget about it. Rooms are small, not a traditional bathroom. Instead of 3 levels of plush curtains, there is an iPad to control your temporary home.”
“Everything relaxed and helpful staff really a pleasure to stay there”
“Complimentary tea and coffee in lobby. Rooftop bar. Beautiful smell throughout the hotel. Modern rooms. Powerful hot shower. Friendly staff. Spotlessly clean.”
“Great location, helpful staff, every aspect of the hotel is very well-thought out and practical. Decent price for NYC.”
“Lovely place to stay next to all prime locations, cosy fireplace with bar, staff are very friendly and check in was so fast and easy. ”
“The atmosphere In the hotel was heartwarming,,I mean everywhere was awesome 😎 Including rooftop bar ❤️”