citizenM Amsterdam
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- ATM cardBankcardcitizenM Amsterdam accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 10 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that CitizenM does not accept cash payments but major credit cards and debit cards only. Guests can also prepay the reservation before arrival, free of charge.<br><br>Non refundable rates require payment within 48 hours after confirmation. The hotel will send you a secured pay link within 24 hours to complete the payment.<br><br>Check-in and check-out is done at the self-service terminal.<br>· Early check-in is free of charge (before 14:00) upon availability<br>· Supplement for late check-out is 29 EUR (11:00-16:00) upon availability<br><br>The hotel charges a supplement of 2.50 EUR for credit card payments at the self-service terminal.<br><br>Please note that when travelling by train, use the south exit to reach the property.<br><br>Please note that citizenM Amsterdam has a non-smoking policy. This includes all kinds of cigarettes, also electronic cigarettes.
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Pets
- Pets are not allowed.
What guests loved the most
“Easy access to local transport. Very modern rooms and hotel.We had some confusion over our check in which took a little longer than we anticipated to no fault of anyone's. For this they compensated us with drinks on the house after we had settled in which started our night and holiday perfectly. Nice futuristic rooms/hotel and definitely worth your money. Also included a microwave free of use if you had a night like us where you could warm up last nights take away! Friendly staff.. Very cosy hotel. Perfect”
“The design of the room was unique and thoughtful; we really liked the shower and toilet modules, the compact storage facilities, and of course, the mood and light switch functionalities. The bartender was excellent and the drinks were great!. The hotel is in an excellent location with fantastic train/tram connections to the centre and the airport.”
“All was great.”
“Large TV on wall above bed w/ free movies and ability to stream Netflix from your phone/laptop. Mood lights were an additional perk and the extra large bed was very comfortable.”
“CitizenM has a different concept than many other hotels. I've stayed before in their Rotterdam one also. It's a design hotel with modern definition of luxury, which I like. Much is done by high technology integration in the room and the IT systems supporting the whole stay.”
“The staff was super friendly, I even got a hug at breakfast. They were very attentive to our needs and the room was spotless and extremely unique. The rooms were all in controlled by the ipads. ”
“The movie package was really good and bed was super comfy”
“Great staff, very polite, best hotel I've stayed in so far”
“Amazing staff, great bar with great drinks, really clean & futuristic atmosphere”
“Big bed, efficient use of space in the room. This is a place where designers have tested the rooms and improved upon their findings. No shortcomings.”