“The young woman running the front desk spoke excellent English and she could not have been more helpful. The hotel is very clean and nice, the site is fine, not quite as picturesque as some of the places we stayed along the river but you can walk from the hotel to many sites.”
“Helpful staff, organized my further transportation and were very polite and professional.”
“The staff is very nice and helpful especially the younger woman who spoke great English. The breakfast is amazing with both selection and taste. We like the location and the rooms are comfortable. We will probably stay here again the next time we are in Krems. We love the historic aspect of the hotel.”
“We had originally booked for an additional person who was forced to cancel over a month before. Although we were warned in advance that there was a strict cancellation policy, we requested that the single room be cancelled. We were told that we would not receive a refund, but that we could use the amount at any future stay. When we got there, we were asked if we wanted to add breakfasts at 8 Euros per person. They then decided to comp us the breakfasts as a partial refund, which we found very fair.”
“The staff was excellent here. I stayed here unexpectedly for a couple of nights as my husband fell ill while we were on a River Cruise and was hospitalized in Krems. The staff was very helpful, kind and considerate. Would highly recommend them!!”
“Breakfast was fantastic. Staff, especially reception person, was so helpful and engaging. Our room was comfortable and immaculate. Our bikes were safely stored in a locked garage.”
“The staff were fantastic - very personable and helpful in planning our sight-seeing nearby!”
“Lovely young receptionist, comfy bed, excellent breakfast”
“room was large, garden is nice, pool is ok, staff was helpful and nice”
“Friendly greeting and extremely helpful information on arrival. Lift. Pool.”