Yokohama Bay Sheraton Hotel and Towers

220-8501 Kanagawa, Yokohama, Nishi-Ku Kitasaiwai, 1-3-23 , Japan
Scores
  • Cleanliness
    8.7
  • Comfort
    8.6
  • Location
    8.7
  • Facilities
    8.2
  • Staff
    8.6
  • Value for money
    7.3
  • Free WiFi
    8.3

Hotel map
Food & Drink
Breakfast in the room
Bar
Restaurant (à la carte and buffet)
Reception services
Concierge service
24-hour front desk
ATM/cash machine on site
Currency exchange
Luggage storage
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
Japanese
Cleaning services
Dry cleaning(Additional charge)
Ironing service
Daily maid service
Laundry(Additional charge)
Shoeshine
Trouser press
Pets
Pets are not allowed.
Pool and wellness
Fitness centre(Additional charge)
Indoor pool(Additional charge)
Massage(Additional charge)
Swimming pool
Parking
Accessible parking
Private parking is possible on site (reservation is not possible) and costs JPY 1860 per day.
Parking garage
Electric vehicle charging station
Secured parking
Business facilities
Business centre(Additional charge)
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
General
Heating
Facilities for disabled guests
Air conditioning
Shops (on site)
Room service
Safety deposit box
Non-smoking rooms
Lift
Newspapers
Barber/beauty shop
Airport shuttle (additional charge)
Gift shop
Activities
Karaoke(Additional charge)

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Yokohama Bay Sheraton Hotel and Towers accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • There is no capacity for extra beds in the room.
    • Free!One child under 12 years stays free of charge when using existing beds.
    • All children are welcome.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please contact the hotel directly for the timetable of the property&apos;s shuttle service to Haneda Airport.<br><br>Deposit Policy: The full amount of the reservation will be charged by 7 days before check-in.<br><br>Early check-in must be requested in advance, and is subject to availability. Additional charges may apply.<br><br>Guests under 20 years old cannot access the hotel&apos;s swimming pool.<br><br>The property will be going through renovation works on the 20-23rd floors from 4 January 2018 until 31 March 2018, between 8:00-18:00. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
  • Pets
    • Pets are not allowed.

What guests loved the most

“I booked a non smocking room but got a smocking room. After complained I got an non smocking room.”

, Japan

“As usual; room size, friendliness of staff, buffet breakfast and dinner. Bar on the top floor with spectacular view”

, Netherlands

“Spaciasness of the room. The view from the room. Conceirge was very nice and helpful.”

, USA

“Great location. Right across from the main Yokohama station. Rooms were spacious. Beds were comfortable. Really clean room! Best breakfast buffet.”

, USA

“Centrally located hotel at the Yokohoma Central Station,although far from touristic attractions by foot,frequent train lines gets you anywhere within minutes.Rich breakfast,comfortable rooms”

, Turkey

“- rooms are small but comfortable - the room has everything you need - good breakfast - very good pool - convenient location (near the station and shops)”

, Russia

“The breakfast buffet is great. The location is great for commuting from Yokohama by train or bus.”

, Sweden

“Access to public transportation and shopping areas”

, USA

“Staff lovely. Most spoke some English so we could easily communicate. Very close to major train station!”

, Japan

“Location location location. Direct Ycat bus from Haneda. Close to Yokohama station. Easy walk to Minatomirai. Shops and restaurants at your doorstep. Well equipped rooms. Lovely linen! Light bright and good views. Staff friendly and professional in providing excellent service. Wifi good.”

, Australia