Yamaga New Grand Hotel
-
Cleanliness
-
Comfort
-
Location
-
Facilities
-
Staff
-
Value for money
-
Free WiFi
Available Deals
Policies
-
Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
-
Cards accepted at this property
- Yamaga New Grand Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
-
Check-in
- From 15:00 hours
-
Check-out
- Until 10:00 hours
-
Children and extra beds
- Free!Up to two children under 6 years stay free of charge when using existing beds.
- There is no capacity for extra beds in the room.
- All children are welcome.
-
Important Notice
- Guests with children must inform the property at time of booking as child rates apply. Please contact the property for details.<br><br>Please note that adult rates apply to children who are 13 years and older. Child rates apply to children who are 12 years and younger.
-
Pets
- Pets are not allowed.
What guests loved the most
“The hotel is in a good location to explore the traditional village of Yamaga which is only10 minutes away by car. The paper museum provides a good starting point to understand the culture and traditions of the area. Breakfast in the hotel was good. The hot-spring bath is clean and has all the necessary amenities.”
“The service was excellent. The hotel helped us to book tickets for the lantern festival and lunch at a restaurant in another town that we wouldn't have been able to book ourselves without speaking Japanese. The young man at the reception desk spoke excellent English and was really helpful with everything.”
“Staff was very accomodating and attentive. Great breakfast. Onsen was clean, and nice and HOT, just the way it should be. I hope to stay there again.”
“山鹿温泉ということもあってか、泉質がすごくいいです。ちょっとヌルっとしていて保湿に良さそうな感じでした。露天風呂も綺麗です。”
“前日夜にホテルへ直接電話して、人数変更をしました。担当者不在でも対応してもらい感謝しています。 正直、とても綺麗なホテルとは言えませんが、22時のチェックにも素早く丁寧に対応してもらえました。温泉はとても良かったです。期待を裏切るお湯で癒されました。”
“大人2人、子供1人で予約していたはずが、ホテル側には大人2人で連絡が入っていたようでした。しかし、フロントのほうで快く対応して頂きました。また、夕食が間に合わないようだったので、大人の取り分けでいいですと言っていたにも関わらず、余っているからと色々なものを子供のためにはこんで下さいました。みなさん笑顔で対応して下さるので、快適に過ごすことが出来ました。おすすめのホテルです。”
“スタッフが親切感があって良かった。会計も明朗で安かった。 八千代座の見学に行った。案内ﾎﾞﾗﾝﾃｨｱも良かった。 灯籠踊りが舞台で見れてﾗｯｷ-だった。”