Wynn Palace

Avenida Da Nave Desportiva Cotai, Macau, Macao
Scores
  • Cleanliness
    9.6
  • Comfort
    9.6
  • Location
    8.7
  • Facilities
    9.4
  • Staff
    9.3
  • Value for money
    8.9
  • Free WiFi
    9.4

Hotel map
Food & Drink
On-site coffee house
Wine/champagne(Additional charge)
Bottle of water
Breakfast in the room
Fruits(Additional charge)
Chocolate or cookies(Additional charge)
Very good coffee!
Restaurant (à la carte and buffet)
Bar
Reception services
Currency exchange
24-hour front desk
ATM/cash machine on site
Ticket service
Concierge service
Lockers
Luggage storage
Express check-in/check-out
Private check-in/check-out
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Chinese
English
Korean
Japanese
Portuguese
Services & Extras
Tickets to attractions or shows(Additional charge)
Cleaning services
Dry cleaning(Additional charge)
Ironing service(Additional charge)
Daily maid service
Trouser press(Additional charge)
Laundry(Additional charge)
Shoeshine
Pets
Pets are not allowed.
Pool and wellness
Fitness
Foot bath
Fitness/spa locker rooms
Hair treatments
Hair colouring
Hair styling
Hair cut
Fitness centre
Waxing services
Hot tub/jacuzzi(Additional charge)
Pool/beach towels
Personal trainer
Pedicure
Spa and wellness centre(Additional charge)
Spa Facilities
Sauna(Additional charge)
Manicure
Outdoor pool
Massage chair
Massage(Additional charge)
Beauty Services
Sun loungers or beach chairs
Steam room
Sun umbrellas
Spa/wellness packages
Spa lounge/relaxation area
Body Treatments
Body scrub
Facial treatments
Swimming pool
Light therapy
Make up services
Body wrap
Outdoors
Terrace
Sun terrace
Garden
Outdoor furniture
Parking
Accessible parking
Parking garage
Secured parking
Free!Free public parking is possible on site (reservation is not needed).
Business facilities
Business centre(Additional charge)
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
General
Designated smoking area
Facilities for disabled guests
Shuttle service
Shuttle service (free)
Air conditioning
Shops (on site)
Heating
Non-smoking rooms
Gift shop
Room service
Lift
Newspapers
VIP room facilities
Safety deposit box
Barber/beauty shop
Bridal suite
Airport shuttle (free)
Activities
Casino
Evening entertainment(Additional charge)

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Wynn Palace accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 11:00 hours
  • Children and extra beds
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • The maximum number of extra beds in a room is 1.
    • Free!All children under 12 years stay free of charge for extra beds.
    • All children are welcome.
    • All further older children or adults are charged HKD 575 per night for extra beds.
    • Free!One child under 12 years stays free of charge when using existing beds.
  • Important Notice
    • Please note that guests who book breakfast included rate are only entitled to enjoy breakfast for 2 guests only per room. Charges apply for additional guests.<br><br>Room capacity for queen-bed rooms is up to 3 adults and 1 child or 2 adults and 2 children sharing existing beds. Additional charges apply for the third person.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Wynn Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“Spacious room. Luxurious amenities set. King size bed.”

, Singapore

“Fabulous hotel. Amazing rooms. Very welcoming staff”

, Lithuania

“Amazing fountain view from my room. Enjoy the complimentary sky cab. Unexpected breakfast and very fast response for in room dining. Very useful free shuttle bus to go explore Macau. ”

, Indonesia

“The place is about less than 10 mins ride from the airport, the hotel boasts its grand performance fountain, and the awesome complimentary cable car ride in front of the hotel. Considering we got there past 11pm the staff was able to check us in right away and even gave us a free upgrade from palace king room to the palace suite which is way bigger and it has the view of the city. They have an awesome staff that never failed to assist us and who always greeted us with a smile. Kudos to Emmanuel, Sally, Lucas and Anson!”

, Philippines

“The room condition was really good.The room was clean and beautiful!!!And especially this hotel is pretty new hotel.”

, South Korea

“I like the breakfast buffet , the chinese cuisine in red 8 dynasty and the artistic & comfy 5-star hotel. I am so surprised that new bakery just opened so I can order portguese tart or chinese style buns which is good for me to choose.”

, Hong Kong

“Great breakfast! Perfect Bed! It's amazing like really Palace.”

, China

“Attention to detail throughout the venue was impeccable. Staff made you feel welcome and the service was faultless.”

, Australia

“It was over the top but in a good fun way. Great interiors and impressive.”

, Macao

“The best hotel staff I have ever had. The whole place is amazing”

, United Kingdom