“The staff is friendly and helpful, food is great. rooms comfortable, clean and have all modern fixtures. easy access to transportation in a good neighborhood. I asked where we could find a steak and kidney pie, had been looking for a week and could not find one, the young man in reception made some inquiries and even asked the chef at the Brasserie in the hotel. The chef offered to make it for us the next night even though it was not on the menu and he had never actually made one before. It was fantastic. After a cold day on the bus tour, they happily made tea for us in the afternoon. just a fantastic staff, especially at night in the Brasserie make the stay here above average.”
“very friendly staff! even when the restaurant was already closed the cook didn't mind to prepare a delicious risotto for me. Very good service!”
“Staff at the reception was very gentle and helpful for any kind of request. Breakfast was good. The rooms (not those in the basement) are very cozy.”
“fresh milk available on request windows that opened”
“The staff was very nice! The hotel was very clean and confortable. We hope to return very soon. Thanks for all”
“Lovely clean room, staff were very friendly. Not far from the tube station”
“Breakfast had nice variety and enough good food for a good start to day. Small, but quaint--what I expect in boutique hotel abroad. Room was crowded for 3 women and our 5 luggage pieces. But we had a/c in room.”
“hotelowners were excellent very hands on and always there to assist”
“All staff from front desk to breakfast room to housekeeping were absolutely fantastic. Helpful with additional info and go out of their way to arrange extras such as a light breakfast at 3AM before you leave for airport. There are many restaurants and groceries within a few blocks walk.”
“Great location for all central London events relaxing clean and friendly staff.”