WestHouse Hotel New York
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- WestHouse Hotel New York accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 4 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests must be at least 21 years or older to check-in.<br><br>The mandatory nightly residents' fee provides for the following privileges through the stay:<br>- Barista bar and non-alcoholic beverages available all day on The Terrace<br>- Evening light fare, a curated selection of alcoholic beverages every evening from 17:00 to 19:00 hours<br>- Wi-Fi and local calls<br>- 24-hour Fitness Center<br>- 24-hour business center services<br>- Bottled water in-room<br>- Daily housekeeping, including nightly turndown service upon request<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed. Charges may be applicable.
What guests loved the most
“Location is excellent,all major attractions within easy walking distance. Except ground zero and liberty island but easy subway ride.”
“The hotel is well located, bed very comfortable and most rooms were spacious. The shower was excellent and the bathroom a good size The staff were terrific very friendly.”
“We liked the location, loved the comfy bed, the friendly and helpful staff (front desk / concierge, housekeeping, bartender, dining room...), desk with USB ports, food at breakfast, bar area, lifts, bathroom decor. We would definitely stay here again, funds permitting.”
“Location was great, and hotel team was very helpful. we needed early check in as our flight land at 4:00 AM - the hotel was generous enough to accommodate us, this was so helpful I can't express enough my thanks to the hotel and their team. Also on check out accommodation they were very helpful, basically the team helped us with everything we needed, rooms were great, breakfast is very good compare to US (some vegetables can help:))- I would highly recommend that hotel.”
“The breakfast was outstanding, the staff very kind and accommodating and quick to try to fix things”
“A five-star property and has recently build . This property is an excellent choice for business or leisure travelers looking to star in the heart of New York City.The rooms are generous (by NYC standards) and well appointed. The bed was comfortable with well-pressed linens. There was also a nice seating area with a view . The bathrooms are also spacious. The room feels like a great escape from the hustle and bustle of the city below.We where impressed by the front office manager Guy Hillel that did for us the extra mile with a great service. When you are coming to the hotel please look for him.The bell staff was courteous and helpful. The same was true for the front desk staff. The hotel is a top spot for NYC and worth the price.”
“Only one working elevator. Waited 30 min to come down. Long check in line”
“The breakfast was exquisite. I even requested for extra honey just to ease my sore throat. The staff were accommodating and did very well over-all. Receptionists were friendly and I did not encounter any language barrier or any misunderstanding during my check-in. The hotel's location is very good and just a walking distance away from Time Square. I was able to get to Time Square, to escape the night's crowd, at around 5:30 AM and I was able to make most of my time there without the crowd - very nice experience for me.”
“The best thing about this hotel is the extreme friendliness of the staff. The hotel has a great team from the cleaners to the front desk to the concierge, who all make your stay unforgettable.”
“The bed was really so comfortable,and the bathroom so well decorated. We loved the drinks and food on terrace in evening - was very relaxing”