West End Hotel

35 Palmerston Place, Edinburgh, EH125AU, United Kingdom
7.7 814 reviews
Scores
  • Cleanliness
    7.3
  • Comfort
    7.1
  • Location
    7.9
  • Facilities
    7.4
  • Staff
    8.4
  • Value for money
    7.8
  • Free WiFi
    8

Hotel map
Food & Drink
Bar
Internet
Free!WiFi is available in public areas and is free of charge.
Pets
Pets are not allowed.
Services
Luggage storage
Lockers
Car hire
Tour desk
Shared lounge/TV area
Laundry(Additional charge)
Outdoors
Garden
Parking
No parking available.
General
Family rooms
Non-smoking rooms
Heating
Non-smoking throughout
Closest landmarks
Saint Mary's Cathedral
0.1 miles
Scottish National Gallery of Modern Art
0.3 miles
The Georgian House
0.4 miles
The Royal Bank of Scotland
0.4 miles
Charlotte Square
0.4 miles
Usher Hall
0.5 miles
Scottish Widows Bank Plc
0.5 miles
Filmhouse Cinema
0.5 miles
Traverse Theatre
0.5 miles
Geoffrey Kiltmakers and Weavers
0.6 miles
Most popular landmarks
Edinburgh Castle
0.7 miles
Murrayfield Stadium
0.9 miles
Royal Mile
0.9 miles
Edinburgh Military Tattoo
1 miles
University of Edinburgh
1.2 miles
Edinburgh Festival Theatre
1.3 miles
Omni Centre
1.4 miles
Edinburgh Playhouse
1.4 miles
Edinburgh Zoo
2 miles
Forth Bridge
8 miles
Restaurants and markets
Sainsburys Local
0.2 miles
Closest airports
Edinburgh Airport
5.6 miles
Glasgow Airport
47.3 miles
Glasgow Prestwick Airport
61.1 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • ATM cardWest End Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 23:00
  • Check-out
    • 08:00 - 11:00
  • Children and extra beds
    • Children cannot be accommodated at the hotel.
    • There is no capacity for extra beds in the room.
  • Important Notice
    • Children are welcome when adults are booking a private room only. Children under 18 are not permitted in the dormitory rooms. Children trying to stay in the dormitory rooms will be refused entry.<br><br>All guests checking into the hotel must have photographic ID with them in the form of passport or driving licence. Unfortunately check-in will not be permitted unless photo ID is provided.<br><br>There is no lift access in the hotel and all rooms are accessible by stairs only, over 3 floors.<br><br>Small lockers for valuables are available with access from 08:00 until 23:00.<br><br>Males who book the female-only dormitory room will not be permitted to stay and a refund will not be issued.<br><br>Any guests arriving after 23:00 Sunday to Thursday and after 00:00 Friday and Saturday will be required to pay a GBP 5 late arrival fee to the member of night staff. Please note this is a one-off fee of GBP 5 and not GBP 5 per person.<br><br>Please note, any stays of more than 2 weeks, or extensions to current reservations, must first be approved by the hotel manager.<br><br>When booking for 8 persons or more, different policies and additional supplements will apply. A security deposit of GBP 20 is required on arrival for group bookings. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.<br><br>Please note that you should allow time for your room to be checked on departure as this can take up to 15 minutes, if you fail to leave time for your room/s to be inspected the security deposits will not be returned.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“The location is great - 10 mins walking from Haymarket. The hotel itself has a bar which looks nice and cosy. Good place to hang out.”

, United Kingdom

“Friendly Staff....Clean Hotel and a Great cooked Breakfast”

, United Kingdom

“Everyone was friendly, and professional, and any queries were answered and dealt with immediately. The rooms were nice and clean and the beds were comfortable, and the rooms were warm.”

, United Kingdom

“The bar has a good atmosphere. Good value for money in the city centre.”

, United Kingdom

“Quiet, elegant, comfortable, Nearby to the Haymarket station, Staff friendly and smiling,”

, Poland

“The staff was AMAZING. Best part of the hotel. Downstairs bathroom was great! Loved having the hair dryers. Beds were okay, not great but not horrible.”

, Italy

“Surprisingly lovely place. Quiet, comfortable, very elegant. I love this little garden in the back of the property. Boutique hotel rather than just hostel. I am very pleased I have found this place. And location is just great. National Galleries are just around the corner,where I assist, I can see one from my window☺”

, Poland

“I really liked the fact that we didn't have a curfew or didn't have to pay more for a late access. Reception was really helpful and kind about answering all our questions.”

, USA

“Nearby to the Haymarket station. And it took only a 20 minutes walk to the city center. I love the location, very convenient for me.”

, United Kingdom

“Hotel very central - convenient for most locations in Edinburgh. Staff friendly and helpful. Good value for central Edinburgh - cost of overnight stay, breakfast very cheap. Toilet and shower facilities OK - dining area clean. Breakfast very good value at £GB 2.00 for coffee, cereal and toast. I enjoyed meeting the other guests in our small dormitory - all younger than me and great to chat with.”

, United Kingdom