“Vilafranca' staff and manager help travelers in a professional and understanding manner. Their courtesy and assistance went to beyond that we were expected from other facilities. Breakfast was highly nutritional well balanced, and delicious. Vilafranca is a safe place located in an area with a great view of San Cristobal and Parks. Museums such as Chilean Fine Arts Museum and others are nearby. People in the area are nice and helpful. Chilean food is available.”
“Close to the main street: Providencia. Great location with access to public transportation. Staff is amazing, super accommodating and knowledgeable. The breakfasts are light, but filling. They have an abundance of books for you to borrow. Also, the hotel itself is comfortable, clean, well located, and beautiful.”
“A really lovely welcoming feel to this little hotel - though more if a very friendly guest house. Really charming comfortable and relaxing.”
“Constanza and her staff were wonderfully helpful and made sure we were always comfortable. We loved the relaxed atmosphere, the patio, and the closeness of the property to everything. We stayed here on two separate occasions and would definitely go back and recommend this hotel to all our family and friends. Although the floors did creak it added to the charm of this building. The breakfasts were delightful and always freshly made.”
“The owner of this hotel went out of her way to help us - she booked taxis, Ubers, theatre tickets and much more. We also appreciated the fact that she spoke perfect English!”
“Charming period house, Constanza very helpful and accommodating . Excellent location, fronts onto a quiet street, courtyard was a delight for breakfast.”
“People,staff,lovely building,location,great breakfast,good local info”
“Lovely helpful staff, family-run, charming, traditional and intimate (8 rooms). It has a very pretty courtyard for guests - a lovely quiet haven - a comfortable sitting room for guests and well presented breakfasts. Attractive neighbourhood and leafy streets with cafes and restaurants within easy walking distance and 10 mins walk from metro. We highly recommend this hotel if you are looking for somewhere with character and old world charm in the heart of the city.”
“The staff were nice and helpful, they had just recently taken over the Hotel”
“Wonderful, helpful, smart owner. Caring staff. Charming rooms/public areas, great neighborhood.”