Upstalsboom Hotel Ostseestrand
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Upstalsboom Hotel Ostseestrand accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and beds
- The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity.
- Children are welcome
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Important Notice
- The listed city tax (“Kurtaxe” in German) is the maximum per person per night, and may be lower in the off-season.<br><br>The prices for extra beds vary on a seasonal basis. The price listed in Policies is the high-season rate, valid between June and August.
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Pets
- Pets are not allowed.
What guests loved the most
“Staff was very ver friendly and very kind to show us around at our arrival.”
“the location of the hotel was good, close to beach and a short walk to pier. there was a nice pool area the almost no one was using but not all saunas were turned on. breakfast is till 13:00 so that is a very good idea if one like to sleep longer. the staff (who was polish) once noticed we were polish were very friendly and warm. nice that the staff diceded to change our room after we were given one that was a bit different from what you see on booking.com but even the new room was not the same but still a bit better from the first one. nice touch in check in with the welcome drink but takes way too long. If you can pick Steigenberger Grandhotel and Spa!”
“Direct access (a few steps) to superb kilometres long, wide, white-sand beach. Wonderfully comfortable beds and spacious room and bathroom. Excellent breakfast. Quiet and stylish.”
“Great (large) room with sea view from the balcony. Very attentive staff. We really felt welcome. The aperitif served upon arrival was a nice touch. All that you can wish for at the breakfast buffet. Great coffee.”
“The friendly staff, the excellent breakfast with the great option to have breakfast until 1pm, the nice wellness area…it was a great time at this excellent venue!!”
“Die Freundlichkeit des Personals und das super Frühstück sind besonders hervorzuheben.”
“Sehr nettes und zuvorkommendes Personal. Frühstück gut, Abendessen super. Wir haben uns sehr wohl gefühlt. Gern wieder!”
“Freundlicher und kompetenter Service an der Rezeption und im Spa. Sehr schlechter und teilweise unfreundlicher Service im Hotel-Restaurant "Theo". Bei einem Abendessen, für das zuvor ein Tisch reserviert wurde, Platzierung im zugigsten Bereich des Restaurants. Wartezeiten 30 min für ein Glas Wein, 45 min für die Vorspeise und 80 Minuten für den Hauptgang, den wir nur noch seht hastig essen konnten, um nicht mehr als die ersten Minuten des Films zu verpassen, den wir gerne sehen wollten. Dazu eine Kellnerin, die immer wieder einfach an unserem Tisch vorbei lief, und ein Hotelmanager, der die Beschwerde am nächsten Tag, die sich auch auf die eher mäßige Qualität des Abendessens bezog, mit der Bemerkung kommentierte, das Problem läge wohl in unserer Erwartungshaltung.”
“Gute Lage des Hotels. Ein herzlicher Empfang und Service. Dadurch kam man in Urlaubsstimmung.”
“Es war ein schönes erholsames Wochenende, sehr aufmerksames Personal und ein schönes Ambiente. Frühstück, sowie Abendesssen sehr lecker. Sauna super schön angelegt.”