“Exceptional customer service, stylish design and decor throughout the whole hotel, great food, great location. Particularly loved the idea of the honesty bar and the effort made to provide healthy food options even for vegans. Every effort is made to make you feel welcome, the staff go above and beyond, little things like sending you on your way with home made cookies.”
“The staff, the location, the food, the ethos of the hotel itself, the rooms, the decor, the cleanliness, the customer service.....the best hotel I've ever stayed in, we were made to feel so welcome, the staff cannot do enough for you and they go the extra mile with little things like sending you on your way with some water and home made biscuits for your flight home. This hotel is in a class of its own.”
“Beautiful hotel! Run by amazing and passionate people, it is a pleasure to stay here. It is a dream and I only wish to visit it every year if possible. I am in love with UP family. Congratulations for your passion!”
“Very friendly and helpful staff for whom nothing was too much trouble. Very good breakfast on from 7am to 12 noon. Hotel very close to the beach. Very modern facilities with a good brand.”
“Troubles happen, but most important thing how it's resolved. Staff of that hotel very friendly and help to solve all problem most effectively.”
“Helpful, friendly staff. Close to beach. Clean, spacious room. Wide variety of food for breakfast. Couldn't have asked for more.”
“Awesome staff, facilities, location, etc. Will definitely come back!!!”
“The hotel was lovely and all the staff were so friendly and helpful. The room was very clean and big enough. The beach is within striking distance. Absolutely its gonna be our choice again when we will plan to be in Rimini..”
“Very nice rooms, comfortable beds, clean, nice staff! Kidsfriendly, close to beach and to many restaurants! Can recommend frankies, great food and staff!! The breakfast at the hotel... AMAZING!!!!!”
“What an amazing breakfast selection - cold meats, cheeses, home cooked breads, eggs, salads, cereal, yoghurt, home cooked cakes and pastries. All organic and so delicious!”