“The bed was comfortable but did not like the pillows. The staff were friendly.The room was very clean.”
“The rooms are very clean and the staff is exceptional; some of the best customer service I have seen in a long time. We loved that we had a balcony and Jacuzzi and fireplace and a view of the river. Very relaxing.”
“Staff was great. The cleanliness was superior. The rooms were huge and fireplace was a neat feature.”
“Comfortable beds -- loved the 2 sinks in different locations so each of us could get done without bumping into each other. Fireplace great. When we woke up and looked outside onto the creek there were 14 geese swimming and it was 26 degrees -- I wanted to throw down a blanket for them to keep them warm !!! Even though we were on the first floor it was so quiet and after traveling for 10 days we needed "quiet". Thank you so much --will definitely stay again.”
“The location was great, I was able to get almost everywhere without having to get into traffic on the strip! The room was spacious and very clean.”
“Everything was great during our stay. The room was very clean, the breakfast was wonderful, beds were comfortable and the staff was very friendly.”
“wow what a hotel we have been to pigeon forge a few times before but this hotel is the best. thank you to the very nice staff who made our stay first class. what views you get from your room. if we come back this will be our first choice every time.”
“All in All it was Excellent. Also best staff ever.”
“Staff was professional & friendly, breakfast was plentiful & good, location was close to everything & the bed was amazingly comfortable!”
“The gentleman working the front desk when we checked in was amazing. Fast, super friendly and helpful - waiting on several people at once but very attentive. Property was very clean, and a great value.”