Tropical Heritage Cairns
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Tropical Heritage Cairns accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 19:00
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Check-out
- 07:00 - 10:00
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Children and extra beds
- All children are welcome.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 12 years stay free of charge when using existing beds.
- The maximum number of children's cots/cribs in a room is 2.
- All older children or adults are charged AUD 20 per person per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 1.
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Important Notice
- If you expect to arrive after 21:00, please inform Heritage Cairns in advance for after hours arrival instructions, using the contact details found on the booking confirmation.<br><br>Please note that there is a 3% charge when you pay with an American Express, Diners Club or JCB credit card.<br><br>Guests enjoy 2 hours of free WiFi per day. Additional access is available for an extra charge.
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Pets
- Pets are not allowed.
What guests loved the most
“Spa bath Comfy bed Helpful friendly staff”
“Great value for money. The rooms are big, clean & have all we need like a fridge, kettle, toiletries etc. The staff are so friendly & helpful. The location is great & we were able to stroll to everything... Shops, restaurants, grocery stores, promenade. We had such trouble trying to figure out where to stay because of all the mixed reviews. Took a chance on this place & very happy with the results.”
“it was a great start for New year. friendly staff with comfortable facility”
“Friendly staff. Convenient location. Very easy parking access.”
“Ease of access we had a down stairs room and could access pool and BBQ area and car parking easily, within walking distance of the Esplanade, the Aquarium and down town Cairns, nice surrounds clean rooms and facilities, friendly helpful staff.”
“Nice and easy for a stopover of a day or two. The hotel is a wee bit tired but conveniently located”
“The hotel was very conveniently located, and the staff who checked us in were great. it was exactly as described, and was a reasonable price for a standard hotel room. Nice to have the electronic safe in the room.”
“I liked how the staff were extremely friendly and the room felt like a small flat rather than a hotel room.”
“Brilliant customer service. Extremely accomodating, friendly and professional. Pay when you arrive and no cancellation fees. Free fast WiFi. Easy access to floor levels and family friendly.”
“Bed was comfortable and nice big bathroom. It was a basic room and good value for the money”