The Willows Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Willows Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Extra beds are not available.
- Free!All children under 12 years stay free of charge when using existing beds.
- All further older children or adults are charged USD 10 per night when using existing beds.
- All children are welcome.
- There is no capacity for extra beds in the room.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Important Notice
- You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.<br><br>Please be advised that charges are applicable for early arrivals. Please contact the hotel directly for more details.<br><br>Please note parking fees vary depending on vehicle size. Please contact the property directly for more detail.<br><br>Please note that for reservations of 5 rooms or more different policies apply:<br>-50% of the total amount will be charged by the property after the reservation is made.<br>-If the reservation is cancelled up to 14 days before the arrival date no fees will apply but if cancelled later or in case of no show, the total amount will be charged.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The staff was super friendly (talked to a man and a woman and they were both very helpful), the bed was great and the room was clean. Also the bus stop to the loop was only 2 minutes away. You could have your coffee to go in the morning which was a plus!”
“The beds were comfortable and the complementary breakfast was a plus, the staff was also very nice”
“The staff were friendly, knowledgeable, and went above and beyond to be helpfull. On check-in, they helped me find free street parking, and reminded me to pick my car doors locked and put valuables out of sight.”
“Huge room, very comfortable. The location can’t be beat.”
“Hotel is in a very good location, it's less than 10 minutes walking to the Lincoln park and then you get superb view of the lake and Chicago skyline, on the other hand cross the street you got walmart neibourghhood store to get everything cheap and great availablity. The whole area feels safe even walk out in late night. Hotel itself is clean and well organized. Perfect place to stay in Chicago.”
“Lots of space in the bedroom Fridge Access to bus stops and train Close to restaurants and laundry”
“The staff were amazing! Very friendly and helpful. Will stay here again if heading to Chicago.”
“We were very pleased with the location of this hotel. We could walk to Lake Michigan and to several restaurants and stores. The staff was wonderful!! So welcoming. Also, we couldn't get an uber to the airport the morning we were leaving because it was so early and the man at the hotel desk saw that we were in a panic and ran to the end of the street ( at 6:30 am ) to flag down a cab for us!! Amazing!! We would stay here again for sure!!”
“Nice buffet breakfast. Great location without being in the city centre (and the expense that would incur). Some great bars and restaurants in the locale with very reasonable prices. Not very far to Diversey L-station.”
“The breakfast was very generic and no room to make it up or sit.”