The Westin Michigan Avenue Chicago
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Paid WiFi
Available Deals
Stay in the heart of Chicago–Excellent location - show mapOne of our top picks in Chicago.This property is 4 minutes walk from the beach. Situated in the center of the luxury shops, world-famous restaurants and vibrant nightlight of the Magnificent Mile, this luxurious downtown Chicago hotel is located directly across from the John Hancock Center and offers first-class amenities, including a renowned boutique spa and a fine dining restaurant.Every room at The Westin Michigan Avenue Chicago provides a 55-inch flat-screen LCD TV and a large work desk with ergonomic chair. Luxury linen and bedding is also included.Featuring award-winning prime steaks and fresh seafood, The Grill on the Alley offers fine dining, on-site, for breakfast, lunch and dinner. Café A La Carte serves freshly brewed Starbucks coffee and fresh baked breads throughout the day. 24-hour room service is offered for guest convenience.Iconic Lake Michigan and Oak Street Beach are also only moments away from the hotel. The Art Institute of Chicago and Navy Pier are both a 10-minute drive away. The Chicago Red Line subway station is 700 yards away. Stay in the heart of Chicago right on Magnificent Mile at Westin. From our front door experience world class shopping, dining and the many attractions that Chicago is famous for. After a day of exploring, find a peaceful and restorative sleep in our Westin Heavenly Bed®, kick back in our Executive Club Lounge or enjoy a night cap cocktail at The Grill on the Alley restaurant located in our lobby. With a stay at The Westin Michigan Avenue Chicago, you'll be centrally located in Chicago, steps from Hancock Tower and 900 North Michigan Shops. This 4-star hotel is close to Millennium Park and Art Institute of Chicago. Make yourself at home in one of the 752 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Pamper yourself with a visit to the spa, which offers body treatments and facials. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 37000 square feet (3437 square meters) of space consisting of conference space and meeting rooms.
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Westin Michigan Avenue Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All further older children or adults are charged USD 25 per night when using existing beds.
- Free!All children under 17 years stay free of charge when using existing beds.
- Free!One child under 5 years stays free of charge in a child's cot/crib.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- There is no capacity for extra beds in the room.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and a valid credit card are required. Cash payments are not accepted upon check-in. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<br><br>Guests under the age of 21 can only check in with a parent or official guardian.<br><br>Please be advised WiFi is complementary in public areas, but at cost in hotel rooms. Contact hotel for details.<p>A damage deposit of USD 150 is required upon arrival. That's about 111.19GBP. This deposit is fully refundable upon check out as long as there has been no damage to the property.</p>
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Pets
- Free!Pets are allowed. No extra charges.
What guests loved the most
“Friendly staff!! The Westin hotel is in a great location!! Will definitely stay there again.”
“The night we stayed was the night of the Festival of Lights parade, so the hotel was very busy with tons of kids. The staff was amazing. Patient, accommodating and super friendly. Very quick service for a housekeeping request. Lovely hotel.”
“I loved having a Starbucks in the building. Staff was very helpful!”
“Location was great but a little out of the way from restaurants and bars. However a short walk and you could be shopping on Michigan Ave.”
“The room was clean and the staff was very friendly. This is a great location if you are into shopping.”
“Steve, my server at breakfast. He was so attentive and pleasant and help me feel at home which is nice to experience when traveling for business. The heavenly bed. Location.”
“The cleaning of the rooms was terrible. But the staff was outstanding!! The spa was very small and very basic. The staff again amazing the two people we had Steve & M were very very good at their job.”
“I arrived late and was placed in the very small room which was not I originally booked. (I was told no rooms available). Then when I asked for change on the second day, it was a very difficult long process, I need to ask and ask. I have always stayed with Westin every time I visit the city, this time was not pleasant at all.”
“The staff was VERY attentive and welcoming at all times of day and night. Excellent walking distance to the beach and Mag Mile shopping!”
“I did not book this room for this date. I made the reservations through Skiplagged. I made sure the date was correct, but the room was booked for the wrong date. I was not able to use the room, and have been charged. How do I get this corrected?”