The Wen Wan Resort Sun Moon Lake
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Wen Wan Resort Sun Moon Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 00:00
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Check-out
- 00:00 - 12:00
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Children and extra beds
- One older child or adult is charged TWD 3850 per person per night when using existing beds.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
- One older child or adult is charged TWD 3850 per person per night in an extra bed.
- Free!One child under 2 years stays free of charge when using existing beds.
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Pets
- Pets are not allowed.
What guests loved the most
“Nice view easpeacially from the pool and gym. Spa is great. Hot stone massage is highly recommended. Dinners are great too (part of the room package) Staff is very helpful (even not good in English)”
“Staffs are very nice and helpful, fantastic view of Sun moon lake from hotel room, restaurant and swimming pool.”
“The view from the room especially from the bathroom is spectacular. It has the view of the whole lake and feel like you are at a different world, so quiet and peaceful. We will definitely come visit again”
“The lake view is fabulous, room is clean and spaces, staffs are friendly”
“Nice view is the only passtive point, food / services /interior design and lighting are poor”
“Beds were big and comfy, sodium bicarbonate hot spring was excellent, tea leaf that's complimentary is of good quality and more than enough. Location is superb as its quiet and scenic and its only a short walk to the town, with an alternative of private transport to/fro town.”
“The rooms are beautifully designed. Every room faces the water. Only difference would be lower floors might be partially blocked by some trees. The in room tub with onsen water is the best! Really good for the skin. The hotel includes breakfast and dinner. Breakfast is buffet. Dinner is set meals.They change the menu everyday so you wont get bored of eating the same foodif you stay multiple days. Also included is access to the skywalk. Great view, not for the faint of heart walking on the glass for sure. can ask the staff about discount for boat tour tickets if available during the season you are visiting. location is on the start of the bus route for sun moon lake bus, so makes it very convenient to tour around the area on land. Also at main ferry stop. Its actually nice that the breakfast and dinner is included as there isnt a lot of food choices in the area. Besides ferry and boat, there are also bike rental stores and rental car around to get around.”
“checkin時，飯店人員主動從低樓層3樓升級到高樓層6樓，view真的非常非常棒，日月潭一覽無遺，還可以免費去12樓的空中步道俯瞰全景”
“ホテルの内装が良かった 部屋の温泉に入りながら湖が見えるところ インフィニティプール 湖の周りをサイクリングできて気持ち良かった（サイクリングは別会社）”
“1.房間有專屬私人泡湯，面對風景很不錯，十分愜意。 2.環境整潔，衛浴用品擺放整齊。 3.迷你吧的果汁醋很好喝。 4.馬桶用起來很舒服。 5.停車很方便。 6.放在床上的紙鶴很貼心。 7.浴巾品質很好，很舒服。 8.熱水強勁，控溫準確 9.服務員的服務態度很好，有耐心。”