“The location was excellent close to bars and restaurants and a stone's throw from the Quay.”
“The bed was comfy, staff were nice, and the location was excellent. The facilities were also very good.”
“Brilliant location for access to the river walks; very helpful staff; room very comfortable The bar downstairs was a great place to end the day, followed by a good breakfast.”
“Stunning property easy stay looked after extremely well”
“The staff were excellent front of house. The consearge was fantastic and a great guy to deal with. Lovely atmosphere for relaxing in and the room was great however a view of a brick wall from the window was not good.”
“Lovely beds ( booked a twin and got a double bed each ) clean rooms and bathroom although that was quite small . There is a very nice bar area and comfortable chairs and settees in the reception area .”
“The very warm you receive upon arrival . Friendly staff , great location”
“Location, and clean with very polite friendly staff”
“We liked the view of the river, castle and the proximity to the shops and quayside. We really enjoyed our stay and it was good to have happy and helpful staff unlike in some other hotels in Newcastle.”
“Staff were all so friendly and accommodating. We were made to feel welcome from our arrival. There is a traditional pub within walking distance and the hotel is well placed to explore the city centre. The cocktail bar in the hotel is popular with residents and locals”