The Townhouse
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Townhouse accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 23:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- There is no capacity for extra beds in the room.
- The maximum number of children's cots/cribs in a room is 1.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Free!All children under 2 years stay free of charge when using existing beds.
- All children are welcome.
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Important Notice
- A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay<br><br>Please note that this is a historic Georgian Grade II listed townhouse with over 4 floors. Unfortunately it has no lift access. A fully accessible disabled room, complete with wet room style bathroom, is available on the ground floor.<br><br>Please note that the restaurant is closed every Sunday evening.<br><br>Only guide dogs and hearing assistance dogs allowed.
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Pets
- Pets are not allowed.
What guests loved the most
“Lovely staff. Assistance given to get case up the stairs as theres no lift. Pleasant reception and dining staff.”
“The staff were excellent especially Steven and Linda who brought a smile to our faces each morning.”
“A real home from home with lovely welcoming staff who were so kind to me and my little boy. A very cosy and high quality individually styled room and a delicious breakfast served with a smile. We will be back. ”
“Best hotel in Durham. Amazingly friendly staff, cracking breakfast, beautiful room, great location.”
“LINDA saved the day. Very welcoming and sent out for soya milk (no call for it).”
“Breakfast is very good and cooked to order not to be missed”
“The reception staff were very friendly and helpful. Breakfast was good.”
“We had booked the room with the hot tub which was amazing views were incredible would 100% stay again, food from the restaurant was worth every penny best steak we have ever had”
“The staff were very helpful and friendly. Stayed twice and had different rooms - they are so quirky. Toiletries smelled so lovely.”
“Comfortable hotel with themed rooms and easy access to the city centre.”