The Tourist City & River Hotel Luzern
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Stay in the heart of Luzern–Great location - show mapOne of our top picks in Luzern.Enjoying a privileged location in Lucerne's Old Town between the Reuss River and the Musegg Wall, The Tourist City & River Hotel offers you panoramic views of Mount Pilatus, the Titlis Mountain Range and the river. Free WiFi is available in the entire building.A rich buffet breakfast is served every morning in the The Tourist City & River Hotel and you can take advantage of free coffee and tea all day.Public parking is available right in front of the building and private parking is available on request. The staff is happy to give advice on excursions. Laundry service is available as well. When you stay at THE TOURIST CITY & RIVER HOTEL LUCERNE in Lucerne, you'll be in the historical district and minutes from Musegg Wall and Lucerne Town Hall. Featured amenities include express check-in, multilingual staff, and luggage storage.
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Tourist City & River Hotel Luzern accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 22:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
- Free!One child under 6 years stays free of charge when using existing beds.
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Groups
- When booking more than 4 rooms, different policies and additional supplements may apply.
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Important Notice
- The reception is open daily between 07:00 and 23:00.
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Pets
- Pets are not allowed.
What guests loved the most
“The front desk man was outstanding. The room was very comfortable with excellent beds and pillows. The location was perfect for going to the hospital for eye surgery. Very easy to catch the bus nearby.”
“For a solo traveler this room was perfect! View of the river with windows that opened for ventilation. The bathroom had a large shower and the sink had plenty of room for toiletries. Hair dryer was a nice surprise. Wifi worked very well. Staff could not have been more helpful (special shout out to Elisabeth at the front desk). Breakfast was limited but adequate. It was nice to have a lift, which is not always possible in older buildings. Bed was a single, but very comfortable after 24 hours in airports and transits.”
“Excellent and helpful staff. Simple but fully equipped room. Hot water provided in the common dining area (Bonus in the cold winter - even though I didn't use it as much). Good selection available for breakfast.”
“Good location and clean room and fair price. Family owned hotel, like to support a family but could be e had a warmer more welcoming reception. Staff a little unwelcoming. ”
“The front office staff named Elizabeth was very helpful and friendly. Excellent hospitality and I sincerely look forward to meet her again. She provided me with valuable info on attractions in Lucerne and other destination, mount Titlis, Pilatus and Rigi. She made our holidays very memorable. Please give this person a bonus and increment for her excellent hospitality extended. Location of hotel was perfect, short walking distance to the attractions. - Pizza Family”
“The staff is the best - Elizabeth at the front desk is adorable!!! So helpful and will go the extra mile to make sure you are enjoying your time in Lucern. Love her!!”
“Our room overlooks the river and this makes our room very relaxing. The place is close to the train station and sights. I am very particular to cleanliness and hygiene and I like that our room is very clean. Lastly, but, most important of all is that the hotel staff are very jovial and friendly. Special thanks to Elizabeth and Jim.”
“View from the room is nice. Breakfast was good. Staff is helpful.”
“The staff is very very nice, and the breakfast is quite good. The location is very nice, just right in front of the river. Recommended”
“GREAT LOCATION, VIEW, AND STAFF. STAFF WERE EXTREMELY FRIENDLY HELPED IN ARRANGING TOURS AND IDENTIFYING ATTRACTIONS IN LUZERN. THE ROOM WAS CLEAN AND THE BREAKFAST WAS GOOD. ”