“The hotel is fantastic with large rooms and a wonderful bathroom (shower and tub). As great as the facilities are, the staff is even better. Polite, knowledgeable and unfailingly helpful. If you have the time and any interest in history, take the hotel tour. Well worth 45 minutes of your day.”
“My partner and i have stayed at the Palace for many years, 3 times this year alone. We would not consider staying anywhere else in Mumbai. The whole Palace experience starts at the airport where the hotel car and driver are waiting to get you effortlessly to the hotel. In room check in is great, no waiting in reception. The concierge have your luggage to the room within minutes of arrival. The butlers are on hand to ensure anything you require is promptly provided. You dont have to ask anyone in the hotel twice. It is unfair to mention individuals as everyone works so hard to make your stay the most enjoyable experience you may ever have in India. However my exception is Margaret in the salon who has worked in the hotel for 35 years, sadly who is to retire this December, I will really miss her.”
“Personalized check-in. Well-trained and most attentive staff. Wide choice of restaurants and excellent buffet breakfast. Wonderful sea view, very comfortable bed, plentiful refreshment and bathroom facilities. Lovely swimming pool.”
“It was just a beautiful hotel to stay in. Every single staff member was kind and helpful. The hotel's decor and the attention to detail was just stunning.”
“Everything was super good loved the hote the city and the whole atmosphere”
“The space in the suite for Bedroom and day room were pretty large. The bed and pillows extra soft and had very deep sleep”
“The feel of the place and the staff were excellent, Location location location”
“Varieties of food selection, friendly staff, prompt service”
“EVERYTHING!! The iconic location, food, staff (without doubt the most conscientious we have ever come across - balloons in the room for our birthday, flower laden bubble baths, flowers on leaving, all without asking), facilities. Just perfect!”
“A wonderful experience- particularly enjoyed the chef greeting us at breakfast to ensure the food was good. Waiting staff especially Percy were extremely friendly & very attentive remembering your names and food & drink preferences.”