“For a medium sized, independant Hotel (not a chain) they clearly care very much about their image and customer experience. Everything was clean, tidy, efficient and the meals were excellent quality and fantastic value for money if taken as half-board deal as I did.”
“The staff couldn’t be more helpful if they tried, nothing was to much trouble. They helped with any questions we had about directions and booked taxis on behalf of us. Honestly the best stay I’ve ever had at a hotel”
“Bed really comfortable. Location very good for where I wanted to be.”
“The Riverhill is an old fashioned hotel and that is it's charm. It needs some repairs in the rooms but the staff and the restaurant more than made up for a few small things.”
“The food is good. The staff make a big effort to be friendly. Our visit was slightly unorthodox as we were attending a local funeral so some of the questions about purpose of visit are not relevant. in the circumstances everything was as good as can be expected. If you need to visit the area I think it is a good choice. The hotel has always been renowned for its food and it was up to expectations.”
“The friendly staff make this hotel. It was well situated to get to places and Alex suggested places to go.”
“We really enjoyed our stay here and would definitely come back again. Staff were very helpful and friendly. A nice atmosphere throughout the hotel - The dining room and bar staff and Manager were especially good.”
“The hotel is in a charming location near the top of a hill with views from my window over the countryside and to faraway hills. The room was spacious and comfortable and staff were helpful with my extra request for space to store my touring bike.”
“Stayed herw as was attending an event at Echo arena. Room was great with little added extras, choice of tea bags, coffee, even a choice of milk supplied for us. Didn't eat in the restaurant so can't comment, The bar area was comfortable and the gin list especially was excellent. This hotel owner should praise their staff, all very friendly, welcoming and helpful. Big thanks to Matt, Sam, Richard and the lovely Alicia. All a pleasure to meet you guys and hopefully we will see you all again when we return next year.So glad I picked this hotel for our 2 night stay.”
“Great location for our venue, friendly staff, excellent room facilities aside from lack of electricty from the sockets!”