The Ritz-Carlton, Toronto

181 Wellington Street West, M5V 3G7 Toronto, Canada
9.3 181 reviews
Scores
  • Cleanliness
    9.7
  • Comfort
    9.5
  • Location
    9.3
  • Facilities
    9.4
  • Staff
    9.6
  • Value for money
    8.2
  • Free WiFi
    8.7

Hotel map
Food & Drink
Bar
Special diet menus (on request)
Restaurant (à la carte)
Reception services
Concierge service
Luggage storage
Ticket service
ATM/cash machine on site
Private check-in/check-out
24-hour front desk
Currency exchange
Tour desk
Internet
Free!WiFi is available in the hotel rooms and is free of charge.
Services & Extras
Tickets to attractions or shows(Additional charge)
Languages spoken
Italian
Russian
French
Farsi
Filipino
German
English
Malay
Korean
Polish
Japanese
Thai
Hungarian
Hindi
Greek
Hebrew
Romanian
Belarusian
Czech
Croatian
Arabic
Bulgarian
Chinese
Serbian
Spanish
Ukrainian
Vietnamese
Urdu
Cleaning services
Trouser press(Additional charge)
Shoeshine
Dry cleaning(Additional charge)
Laundry(Additional charge)
Daily maid service
Ironing service(Additional charge)
Accessibility
Wheelchair accessible
Pets
Pets are allowed on request. Charges may be applicable.
Pool and wellness
Fitness
Facial treatments
Body wrap
Couples massage
Body Treatments
Swimming pool
Spa/wellness packages
Spa lounge/relaxation area
Neck massage
Massage(Additional charge)
Beauty Services
Body scrub
Spa Facilities
Yoga classes
Indoor pool (all year)
Head massage
Hand massage
Full body massage
Heated pool
Hot tub/jacuzzi
Foot massage
Fitness/spa locker rooms
Fitness centre
Spa and wellness centre(Additional charge)
Back massage
Personal trainer
Pedicure
Salt-water pool
Manicure
Outdoors
Terrace
Sun terrace
Parking
Private parking is possible on site (reservation is not needed) and costs CAD 50 per day.
Parking garage
Accessible parking
Transport
Public transport tickets(Additional charge)
Business facilities
Business centre
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Shops (on site)
Newspapers
Heating
Shuttle service
Non-smoking throughout
Facilities for disabled guests
Shuttle service (additional charge)
Soundproof rooms
Non-smoking rooms
Packed lunches
Room service
Air conditioning
Safety deposit box
Lift
Allergy-free room
Car hire
Bridal suite
Shared lounge/TV area
VIP room facilities
Activities
Bicycle rental (additional charge)
Evening entertainment
Golf course (within 3 km)(Additional charge)
Kids' club
Closest landmarks
CBC Museum
0.1 miles
Roy Thomson Hall
0.1 miles
Toronto Symphony Orchestra
0.1 miles
Royal Alexandra Theatre
0.1 miles
Metro Hall
0.1 miles
Princess of Wales Theatre
0.1 miles
St. Andrew Subway Station
0.2 miles
TIFF Bell Lightbox
0.2 miles
CN Tower
0.2 miles
Ripley’s Aquarium of Canada
0.2 miles
Most popular landmarks
Four Seasons Centre for the Performing Arts
0.4 miles
Air Canada Centre
0.5 miles
Hockey Hall of Fame
0.5 miles
Toronto Eaton Centre
0.7 miles
Yonge-Dundas Square
0.8 miles
Ryerson University
1 miles
University of Toronto
1.3 miles
Queens Park
1.3 miles
BMO Field
1.8 miles
York University
10.3 miles
Restaurants and markets
St. Lawrence Market
0.9 miles
Natural beauty
Lake Ontario
0.6 miles
Closest airports
Billy Bishop Toronto City Airport
1.1 miles
Toronto Pearson International Airport
12.1 miles
Hamilton International Airport
42.9 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • The Ritz-Carlton, Toronto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • One older child or adult is charged CAD 35 per person per night in an extra bed.
    • All children are welcome.
    • Free!All children under 3 years stay free of charge for children's cots/cribs.
    • The maximum number of children's cots/cribs in a room is 1.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<br><br>A higher speed internet service (Enhanced HSIA) is provided upon request with surcharge. Enhanced HSIA is included in all club level rooms at no extra cost.
  • Pets
    • Pets are allowed on request. Charges may be applicable.

What guests loved the most

“The staff went above and beyond for our stay. It made our weekend.”

, United Kingdom

“Good location. Bed was seally mattress and very comfortable.”

, Hong Kong

“It was a nice hotel in a good location. Special props to Jaya our room attendant on the 9th floor. She went all out to make us comfortable and checking to see if we needed anything. She even left us a sweet note.”

, USA

“Our whole stay was absolutely great at the Ritz Carlton Toronto. We enjoyed every single minute. The restaurant is a wonder, our room was highly comfortable. The hotel has been our favorite place in the whole city. We will definitely be back, it is a wonderful hotel.”

, Canada

“Everything was wonderful. Great service, great location and amenities.”

, Canada

“I went to toronto for a business trip but with my son who passed his 10 years old birthday at that week end. We were really pass a good time in the hotel and enjoy delicious cookies and macarons with a CN Tower shape. Good!”

, Canada

“The service was excellent. The room was very comfortable and the location perfect for exploring the city.”

, United Kingdom

“Fantastic location, fabulous rooms (not cheap) and great staff.”

, United Kingdom

“Loved my bed. I haven't slept like that in awhile. The spa is to die for.... plus my view was astonishing .”

, Canada

“The Ritz truly went above and beyond to make our night amazing! We were upgraded to the Ritz Carlton suite for my friends bachelorette and the service was outstanding. I really appreciated them reaching out to me before hand to help personalize the experience. Best night ever!”

, Canada