The Ritz-Carlton, Santiago

8.9 128 reviews
Scores
  • Cleanliness
    9.1
  • Comfort
    9.1
  • Location
    9.3
  • Facilities
    8.7
  • Staff
    9.1
  • Value for money
    7.9
  • Paid WiFi
    5.6

Available Deals

Hotel map
Food & Drink
Breakfast in the room
Restaurant (à la carte)
Bar
Reception services
Express check-in/check-out
Tour desk
Currency exchange
24-hour front desk
Concierge service
Luggage storage
Internet
Wired internet is available in the hotel rooms and charges are applicable.
WiFi is available in public areas and charges are applicable.
Languages spoken
Spanish
English
Portuguese
Cleaning services
Laundry
Ironing service
Dry cleaning
Pets
Pets are not allowed.
Pool and wellness
Indoor pool
Spa and wellness centre
Sauna
Fitness centre
Hot tub/jacuzzi
Swimming pool
Spa/wellness packages
Outdoors
Terrace
Parking
Private parking is possible on site (reservation is not needed) and charges are applicable.
Business facilities
Meeting/banquet facilities
Fax/photocopying
Business centre
General
Room service
Paid WiFi
Safety deposit box
Lift
Non-smoking rooms
Soundproof rooms
Heating
Airport shuttle (additional charge)
Car hire
Closest landmarks
El Golf Subway Station
0 miles
Tobalaba Subway Station
0.4 miles
Hard Rock Cafe Santiago
0.6 miles
Costanera Center
0.7 miles
Cristopher Colombus Subway Station
0.8 miles
Los Leones Subway Station
0.9 miles
Providencia Neighborhood
1.1 miles
Santiago Cable Car
1.2 miles
Pedro de Valdivia Subway Station
1.2 miles
Francisco Bilbao Subway Station
1.3 miles
Most popular landmarks
KidZania Santiago
1.5 miles
Patio Bellavista
2.6 miles
Baquedano Subway Station
2.6 miles
Forestal Park
3 miles
Chilean National Museum of fine Arts
3.1 miles
Bellas Artes Subway Station
3.2 miles
Alto Las Condes
3.3 miles
Outlet Buenaventura
8.6 miles
Outlet San Ignacio
8.8 miles
El Colorado
18.1 miles
Restaurants and markets
Palacio Danubio Azul
0.1 miles
Nolita
0.2 miles
Tiramisú
0.2 miles
Unimarc
0.5 miles
Jumbo
0.6 miles
Closest airports
Santiago International Airport
11.5 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • The Ritz-Carlton, Santiago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • There is no capacity for extra beds in the room.
    • Free!One child under 13 years stays free of charge when using existing beds.
    • Free!One child under 3 years stays free of charge in a child's cot/crib.
    • The maximum number of children's cots/cribs in a room is 1.
    • All children are welcome.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Local tax law:<br>Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won&#x2019;t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.<p>The property will be going through renovation works from Mon 23 Jan 2017 until Sat 17 Feb 2018. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“everything! Spa with an inside pool and jacuzzi was a plus! Breakfast is amazing and service is superb!”

, Brazil

“Loved the service, personal attention, cleanliness/safety and overall ease at hotel. Very pleased with Club, Concierge and Front Desk staff. That makes a stay a 10 for sure!”

, USA

“everything aboutthe hotel, but the employees were the best, and de food amazing”

, Argentina

“Lovely hotel, great location, room, pool and staff. Especially liked the club room facility - best place to stay in Santiago by far”

, United Kingdom

“Great location, very comfortable bed, excellent staff (especially Christian the doorman), club lounge was a good option as our rate did not include breakfast (also great for lunch and dinner if you are happy with small portions which we were). No disturbance from current renovations.”

, United Kingdom

“Everything Rooms, view, pool, spa Breakfast Location”

, South Africa

“The bar staff were so friendly and helpful The reception and concierge fantastic”

, United Kingdom

“Good location to see the Las Condes area of Santiago. Great imposing wood panelled grand entrance, lobby area and lounge bar - lounge bar serves great Bloody Mary's. The spa is a fantastic facility.”

, United Kingdom

“although we were early for check-in, the staff made it pleasant for us to wait. also excellent transport to the airport with our bags”

, Ireland

“An outstanding hotel, helpful and efficient staff and Club Floor gave extra benefits.”

, Australia