The Ritz-Carlton, Macau
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Get the celebrity treatment with world-class service at The Ritz-Carlton, MacauSet within Cotai’s Galaxy Macau™ integrated resort, The Ritz-Carlton, Macau is a hotel offering upscale experience for travellers. Outdoor pool, on-site water sport facilities and business centre are featured.The Ritz-Carlton, Macau enjoys great location with a 12 minutes' walk and 2 minutes' drive from The Venetian Macau. Macau International Airport is a 5 minutes car journey away. As part of the integrated resort environment, The Ritz-Carlton, Macau enjoys access to the Grand Resort Deck with the Skytop Adventure Rapids waterpark, designer shopping at The Promenade, world-class entertainment and 3D Cineplex. Exploration beyond the hotel is easy; all attractions, including the UNESCO World Heritage Historic Centre, are within 20 minutes.Suite here offers a large picture window with a breathtaking view of the glittering city. Separate bedroom and living room are featured. There is also marble bathroom fitted, offering full-equipped bath facilities.Guests are welcomed to indulge in a calming spa treatment, try out the state-of-the-art equipment at the fitness centre, take a dip in the pool, or participate in water sports. The Business Centre provides business amenities and service for those who want to catch up with their work. Free WiFi can be accessed throughout the property. Free parking is provided on site as well.Exquisite Cantonese cuisine can be tried out at the on-site restaurant. The 51st floor restaurant highlights the skills of our extraordinary chefs and offers five private dining rooms. At The Ritz-Carlton Café, fresh seafood and a decadent afternoon pastry tradition pay homage to the authentic French brasserie, while The Ritz-Carlton Bar & Lounge transitions from a la carte breakfast and afternoon tea to evening tapas and cocktails. The all-suite hotel from The Ritz-Carlton brings elevated luxury to Asia’s most exciting new destination. Set within Cotai’s Galaxy Macau™ integrated resort, our upscale hotel experience begins the moment you arrive. After being whisked away to the 51st floor lobby, settle into your spacious suite, where a large picture window offers a breathtaking view of the glittering city. Refined Asian hospitality draws visitors to Cotai, and The Ritz-Carlton, Macau embodies that allure with fine dining, world-class entertainment and incredibly luxurious amenities, including a full-service spa. Located in Cotai, The Ritz-Carlton, Macau is connected to a shopping center and minutes from Museum of Taipa and Coloane History and Pak Tai Temple. This 5-star hotel is close to University of Macau and Macau Tower. Make yourself at home in one of the 230 air-conditioned rooms featuring refrigerators and minibars. LED televisions with premium TV channels are provided, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Amenities Take time to pamper yourself with a visit to the full-service spa. After enjoying recreational amenities such as a water park and an outdoor pool, a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle. Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Ritz-Carlton, Macau accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 1.
- Free!One child under 12 years stays free of charge when using existing beds.
- All children are welcome.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All further older children or adults are charged HKD 1500 per night for extra beds.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note that the charges for extra guest is HKD 1150 (for accommodation only) per person per day and extra bed is subject to availability and needs to be confirmed by the hotel. There will be additional charges for supplement inclusions.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform The Ritz-Carlton, Macau in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Fantastic property and very attentive staff. The public rooms have to be seen to be believed. Spa was out of this world. And pure luxury in our suite.”
“top staff, top Location, very nice room carlton Club suit. i come 100% back. thank u”
“Both the staffs and the Management officers were very helpful, courteous, caring and informative.”
“Extremely great and attentive service. Spacious suite and excellent ESPA. Impressive with their 'first class' service and surely will go again for my next vocation in Macau.”
“The room was amazing, the spa outstanding, the staff very kind.”
“The most luxurious hotel I have ever seen. The staff were amazing! If you go to Macau go to The Ritz Carlton and try their Club room, you will be spoiled. All the rooms are wonderful so it doesn't matter which one you choose.”
“-Very luxury venue, excellent location and very clean. Typical ritz. -The Ritz cafe is exceptional. Very professional. We were there 4 nights. They remember our coffee and have them ready by the time we sit down.”
“The staff were excellent and could not do enough for you and made our stay a memorable one. We were celebrating both mine and my sons birthdays over New Year and the F&B team decorated both of our rooms which was a great gesture and the bar on the 51st floor is the best in Macau. Thank you to the entire team.”
“Excellent and helpful staff, especially Eurica and Phoebe. Room is spacious and food is good.”
“Attention of the staff to any details of our steps was amazing. It was an wonderful weekend. There is almost no need to leave the hotel. Everything is well connected to each other and the SPA and pool area gave us an nice break from our busy days.”