The Retreat Palm Dubai MGallery By Sofitel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Retreat Palm Dubai MGallery By Sofitel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children under 12 years are charged AED 150 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of extra beds in a room is 1.
- Free!One child under 12 years stays free of charge when using existing beds.
- All children are welcome.
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Important Notice
- The hotel is under soft opening stage with majority of the facilities operational.<br><br>Please note that there is a compulsory New Year's Eve gala dinner that will apply on the 31 December, 2017 at AED 1400 per adult & 700 AED per child.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The stuff always ready to help with a smily face The gym in the pool was new nice idea Im general was ok”
“The staff are so friendly and helpful especially goruv who went above and beyond to make our stay as comfortable as possible”
“Great location overlooking the sea and Atlantic Hotel”
“The buffet was ok I suppose. The men's gym was fabulous. The women's was just sad. I am a woman who likes to workout hard, not some delicate flower who can't lift.”
“Very testy and organic food . Staff very nice . Very clean and calm hotel”
“Brand new hotel with great location! Nice Scandinavian style interior design. Very friendly staff. Good healthy breakfast buffet.”
“Newly opened hotel in very modern style, situated on The Palm Dubai. Clean room and comfortable bed. Very good and reach breakfast, nice beach and pool. Extremely polite and helpful staff. Very nice place mostly for couples, but ready to host children as well (small pool for kids, water playground).”
“Quality of food, restaurant and beach staff. Food and beverages manager is very helpful.”
“Everything is best. Staff are very friendly. Room are very clean. Hotel property for sport are excellent. Swimming pool and beach are very good. Checking experience is so great. We get and special gift from Hotel. Thanks a lot 😊”
“its a new hotel , with beach access & very welcoming staff. organic food items in the breakfast buffet , clean pool”