The Randolph Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Randolph Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:30 - 22:00
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- Please note that the property do not have a lift at the property, which is set over 2 floors. No ground-floor rooms are available.
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Pets
- Pets are not allowed.
What guests loved the most
“Friendly staff who made us feel very welcome. Comfortable bed and powerful en-suite shower. Breakfast menu offered a variety of choices to suit all appetites. We didn’t need anymore food until evening! Restaurant food good too.”
“The staff were very friendly and welcoming. Unfortunately we were both ill during our stay and the staff again were very understanding and helpful. Overall we thought the hotel provided an excellent service with a very good quality venue.”
“Good food, all freshly made. Even homemade bread. Asked for soya milk on booking form and it was provided along with homemade shortbread biscuits. Lovely warm room with thermostats.above expectations.”
“The staff were all very friendly, helpful and efficient. Could not be faulted. Same applies to the included cooked breakfast, which was served at your table rather than buffet style, which has a tendency to congeal before you've got it!”
“Superb food, excellent service. Special mention of Bradley who couldn't do enough to make our stay perfect. One small criticism is that in our room at least,there was only a hand held shower in bath with nowhere to hang it or shower curtain, everything was good.Hotel is a 15 minute walk in to Southwold.”
“Very friendly and helpful staff. Excellent service. Very good breakfast. Easy parking. Overall good value for money”
“Friendly staff and good service; Excellent restaurant - used for evening meal as well as breakfast; Location good for getting into Southwold.”
“Nice, clean room with a very comfortable bed and some thoughtful extra touches such as the jar of homemade shortbread which was delicious.”
“The hotel was in a good location. The staff couldn't have been more helpful and friendly and the food was really good as well. The room was lovely, clean and spacious. Would definitely stay again and recommend to family and friends.”
“Fawlty Towers style of hotel but with very friendly and efficient staff. Nice to see the traditional hotel still exists.”