The Portland
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- BankcardThe Portland accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 22:00
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Check-out
- 07:30 - 11:00
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children under 2 years are charged GBP 10 per night for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- All children under 12 years are charged GBP 25 per night for extra beds.
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Important Notice
- Please inform The Portland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Pets
- Pets are not allowed.
What guests loved the most
“The room was of good standard, understand only been open a few weeks.”
“lovely superking size bed. Very modern facilities. Nice and quiet”
“Room we booked was nearly brand new . Bed was so comfy ”
“Comfy beds clean rooms great shower and freindly bar staff and managment plenty of food at breakfast”
“excellent facility and highly recommended. Great parking, rooms are stunning and staff can not do enough for you. Adjacent pub does excellent food, even having an ice cream bar!”
“Fantastic staff, food and a great night sleep. Thank you”
“Brand new, superb room, very large, Egyptian cotton linen. Tasteful foyer. 42" flat screen TV I had free Netflix included. Food was possibly the best value ever, and it was very well cooked from a varied menu. Great selection of beers and wines.”
“We've just spent two nights here and eaten both evenings. Really can't fault the place. Amazing rooms, immaculately clean. Tasty and varied menu, perfectly cooked and attentive staff that can't do enough for you. We will happily come back and stay again”
“Great location in middle of places to visit , Alnwick Tynemouth etc just short journey. Staff were fantastic, everyone couldnt have been more helpful. What a pleasure to have such customer service!!”
“Room was very comfortable. Decor was fresh and stylish. Plenty of room, everything required was provided. Staff were excellent from taking bags to room to checking if you were happy. Bar staff kindly offered to exchange my Scottish money to English so I had no trouble spending next day during my visit to the area.”