“Close to the train station & City Centre Reception Staff were very friendly”
“The room service and patience of staff when we came in ordering turkey sandwiches at 2am was fantastic!”
“The breakfast was ok even though it wasn't complimentary.”
“Great location, just a few minutes walk from the station. The check-in staff were really, really helpful. Made me feel very welcome, and I could leave my bag the next day without any problems.”
“The reception staff were very accommodating, the location (easy access to railway station, art gallery, museum, restaurants etc) was excellent. Decent bar. After being moved to a larger room the comfort was fine.”
“My mattress was comfortable and the staff are very nice/friendly/welcoming. The staff could not be more accommodating or nicer if you had queries. You could also see that through their interaction with other guests. The hotel itself is lovely.”
“Room very very small and basic for the price £160 for the night. Staff were very attentive and friendly .”
“Clean and comfortable. Staff friendly and helpful.”
“Room was boiling. No water in room. Noisy. No fresh fruit at breakfast. Reception weren't that concerned when I complained the next day. Appalling.”
“Very friendly staff throughout hotel. Room and bathroom were very spacious. Tea and coffee available in room. Good hairdryer and ironing facilities. Bed really comfortable. Breakfast excellent.”