The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali

Kawasan Pariwisata Nusa Dua Lot N2, PO.BOX 77, 80363 Nusa Dua, Indonesia
8.9 458 reviews
Scores
  • Cleanliness
    9.1
  • Comfort
    9.1
  • Facilities
    9
  • Staff
    9.3
  • Value for money
    7.9
  • Free WiFi
    9
  • Location
    9.1

Hotel map
Food & Drink
Breakfast in the room
Kid meals(Additional charge)
Wine/champagne(Additional charge)
Bottle of water
Bar
Special diet menus (on request)
Snack bar
Good coffee!
Kid-friendly buffet
Fruits
Chocolate or cookies(Additional charge)
Restaurant (à la carte and buffet)
On-site coffee house
Restaurant
Entertainment and family services
Babysitting/child services(Additional charge)
Reception services
Tour desk
Ticket service
Lockers
Luggage storage
Express check-in/check-out
Concierge service
24-hour front desk
ATM/cash machine on site
Currency exchange
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
Russian
Indonesian
Chinese
Cleaning services
Ironing service(Additional charge)
Daily maid service
Laundry(Additional charge)
Trouser press(Additional charge)
Shoeshine
Dry cleaning(Additional charge)
Accessibility
Wheelchair accessible
Toilet with grab rails
Pets
Pets are not allowed.
Pool and wellness
Spa Facilities
Spa and wellness centre(Additional charge)
Outdoor pool (all year)
Beauty Services
Steam room
Spa lounge/relaxation area
Spa/wellness packages
Sun umbrellas
Sun loungers or beach chairs
Couples massage
Facial treatments
Kids' pool
Manicure
Massage(Additional charge)
Sauna
Swimming pool
Plunge pool
Pedicure
Personal trainer
Pool/beach towels
Fitness
Waxing services
Yoga classes
Fitness centre
Full body massage
Hair treatments
Hair cut
Fitness classes
Fitness/spa locker rooms
Outdoors
Sun terrace
Beachfront
BBQ facilities(Additional charge)
Garden
Outdoor furniture
Terrace
Parking
Accessible parking
Free!Free private parking is possible on site (reservation is not needed).
Secured parking
Business facilities
Meeting/banquet facilities(Additional charge)
Business centre
Fax/photocopying
General
Room service
Packed lunches
Air conditioning
Newspapers
Shuttle service
Safety deposit box
Shops (on site)
Airport shuttle (additional charge)
Car hire
Barber/beauty shop
Gift shop
Lift
Non-smoking rooms
Facilities for disabled guests
Shuttle service (additional charge)
Designated smoking area
Swimming Pool
Spa & Wellness Centre
Safe/Vault
Restaurant
Parking
Non-smoking Rooms
Meeting/Banquet Facilities
Highspeed Internet
Golfcourse
Business Centre
Bar/Lounge
Babysitting/Child Services
Airconditioning
Activities
Golf course (within 3 km)(Additional charge)
Water sport facilities (on site)(Additional charge)
Cycling
Beach
Bicycle rental (additional charge)
Children's playground
Billiards
Canoeing(Additional charge)
Snorkelling(Additional charge)
Tennis court(Additional charge)
Tennis equipment(Additional charge)
Water park
Closest landmarks
Bali Collection
0.3 miles
Pasifika Museum
0.3 miles
Bebek Bengil Nusa Dua
0.5 miles
Geger Beach
1.2 miles
Tanjung Benoa
2.1 miles
Monument Veteran
2.6 miles
Benoa Harbour
4 miles
Pandawa Beach
4.4 miles
Jimbaran Corner
4.5 miles
Garuda Wisnu Kencana
4.5 miles
Most popular landmarks
Serangan Turtle Island
4.5 miles
Bali Mall Galleria
6.1 miles
Dewa Ruci Roundabout
6.2 miles
Waterbom Bali
6.4 miles
Discovery Shopping Mall
6.4 miles
Kuta Center
6.4 miles
Kuta Art Market
6.5 miles
Kuta Square
6.5 miles
Hard Rock Cafe
6.7 miles
Surya Husada Hospital Denpasar
8.4 miles
Restaurants and markets
Bali Collection Shopping Mall
0.3 miles
Boneka Restaurant
1.6 miles
King Cole Bar
1.6 miles
Gourmand Deli
1.6 miles
Kayuputi Restaurant
1.8 miles
Samasta Lifestyle Village
5.3 miles
Kedonganan Fish Market
6.2 miles
Beachwalk Shopping Centre
8.9 miles
Kuta Market (Pasar Kuta)
8.9 miles
Starfish Bloo
12.9 miles
Woobar
12.9 miles
Closest airports
Ngurah Rai International Airport
5.7 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and beds
    • The maximum number of extra beds, cots and children allowed in existing beds is dependent on the room you choose. Please check your selected room for the maximum capacity.
    • Children are welcome
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that the credit card used for the reservation must be valid throughout the entire stay and must be presented during check-in. If booking is made on behalf of someone else, guest must contact the hotel directly to arrange for third-party billing.<br><br>In celebration of Nyepi Day (Day of Silence), no check-in or check-out is allowed on 17 April 2018. Ngurah Rai International Airport will be closed, motor vehicles are allowed on the streets only for emergencies and guests are confined to the grounds of the resort.<br><br>Please note that room rates for 31 December 2017 are inclusive of compulsory gala dinner for the standard room occupancy. Additional guests will be charged separately. This benefit applies to all bookings made from 8 November 2017 onward.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Parking is subject to availability due to limited spaces.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“All is beautiful and perfect!! More than perfect!! ”

, Hungary

“That’s was an amazing stay. Super nice staff. Spa is so good.”

, United Arab Emirates

“The service was great, the maintenance of the apartments and grounds was outstanding. The rooms were nice and quiet and all the nearby amenities were great. Sometimes I forgot I was in Bali however if you go outside the gated community the hustle and bustle of Bali is right at your doorstep which is a great balance! The beaches and pools were cleaned all day.”

, Australia

“The staff was wonderful. They welcomed us and made us feel so special from the moment we arrived until we left. They even had people take our luggage right to our plane check in area. I am already planning on returning!!!”

, USA

“The Laguna is a stunning venue and the staff are exceptional at their jobs. They helped host our wedding celebration of 60 guests and did a brilliant job looking after us from the beginning to the end. It was a dream come true for us and our guests.”

, United Kingdom

“Bed was so comfy.... the Resort is clean and the staff are lovely”

, Australia

“The staff is amazing, everyone greeted us every single time that you walk near them, with a smile on their faces. It is a truly luxury VIP experience while staying there. The food there is more than excellent to be honest, the Arwana restaurant served us some of the best dishes that we have ever had and it's right there next to the ocean! The room was big and very nice, cleaned at least once per day and every evening a person would come by and ask if we would need anything at all or just to tidy up the bed. Water is freely served at whatever point of the day/night you would like so that is a huuuuuuge plus in my mind. All the pools are amazing and the ocean front is the best on that coast line as we walked to the others to check them out. Overall it's totally worth it's money and is everything that you would like from a 5 star hotel.”

, Bulgaria

“First time traveling to bali with my wife and 1 year old son, truly impressed with The Laguna Resort. Totally worth the money.”

, Malaysia

“Most amazing staff we met in Bali. They go out of their way to help and please guests. Also they upgraded us for our last 2 nights to a villa which was amazing with its own pool. We could not have asked for me and will definetely be back. Thanks so much for making our experience so special”

, United Kingdom

“Family friendly. No trouble. Kids food pass. Nice sandy beach. Great swim there though water quite cool this part of year. Many pools. Tennis court o.k.”

, Czech Republic