“The personnel was really so friendly and helpfunctie. Great.”
“Overall experience was great. I returned after having first visited the hotel six years ago.”
“This was our fist time at The Heron Portico... it won't be our last. From check-in, we were made to feel very welcome, by just about all the staff we had dealt with. Name-dropping here, but 'stand-outs' include Alex on Reception, Fred and Festus in the restaurant. Our most pleasant F&B experience was in the outside coffee shop... a lovely shaded area, pleasant temperature, gentle breeze, and surprisingly free from Nairobi's typical traffic 'hum'! Our room was impressive for the price paid, comfortable, clean, and nicely designed to be more than just a 'box'.”
“The food is very good!You can make a 10min walk to reach the City Center.”
“Great location for stopover between Nairobi and Wilson airports. Lovely quality, friendly staff and great value for money. A real gem. Nice coffee shop in the lobby.”
“Staff great. No tourist info available. More a business hotel. 15 minute walk into the city. Some maintenance issues. Rsstarants pleasant”
“The large room. The large single beds. Big mirrors. The friendly helpful staff. Good location. The gym. The lobby decor. The daily bottled water left in the room. Delicious food in the restaurant and coffee shop.”
“Nice entranceway, got my laundry done quickly which was useful in between two mountain treks. Gated and good security. ”
“- Restaurant food good on all three occasions we stayed here (all overnight trips only between safaris), sweetest waiter in the world there too! - Cheapest hotel in this area (that's still secure and of average or above quality) - Free WiFi - Close to Wilson airport - Good security - Comfort level good (hot showers, comfy bed - thats all we really wanted!”
“The staff were super friendly and accommodating. It was conveniently located close to downtown as well as the suburbs with their malls,restaurants and bars. The suite was spacious and well furnished.”