The Gateway Hotel Coonoor

Church Road, Upper Coonoor, 643101 Coonoor, India
Scores
  • Cleanliness
    9.3
  • Comfort
    8.8
  • Location
    9
  • Facilities
    8.6
  • Staff
    9.4
  • Value for money
    8.3
  • Paid WiFi
    7.4

Hotel map
Food & Drink
Breakfast options
Restaurant (à la carte and buffet)
Very good coffee!
Bar
Breakfast in the room
Entertainment and family services
Babysitting/child services
Reception services
Currency exchange
Tour desk
Concierge service
Ticket service
Luggage storage
24-hour front desk
Internet
WiFi is available in public areas and charges are applicable.
Languages spoken
Hindi
English
Cleaning services
Dry cleaning
Ironing service
Laundry
Shoeshine
Pets
Pets are not allowed.
Outdoors
Garden
Wellness facilities
Massage
Spa and wellness centre
Fitness centre
Parking
Free!Free private parking is possible on site (reservation is not needed).
Business facilities
Business centre
Fax/photocopying
Meeting/banquet facilities
General
Facilities for disabled guests
Shuttle service (additional charge)
Non-smoking rooms
Paid WiFi
Packed lunches
Room service
Family rooms
Safety deposit box
Shuttle service
Newspapers
Car hire
Airport shuttle (additional charge)
Activities
Table tennis
Games room
Golf course (within 3 km)
Cycling

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • The Gateway Hotel Coonoor accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • The maximum number of extra beds in a room is 1.
    • There is no capacity for cots in the room.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • Free!All children under 5 years stay free of charge when using existing beds.
    • All children are welcome.
    • Any type of extra bed is upon request and needs to be confirmed by management.
    • One older child or adult is charged INR 1525 per person per night in an extra bed.
  • Groups
    • When booking more than 7 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving Licence, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable). All international guests are required to present a valid passport and visa. For Indian guests, cash settlements of INR 50,000 and above will require a pan card copy during check out.
  • Pets
    • Pets are not allowed.

What guests loved the most

“The entire staff from manager to housekeeping staff, everyone was very polite and courteous. Excellent service by front desk staff and also at the restaurant. You could tell how well-run the Hotel is by looking at the staff interacts with you. Very happy with our experience.”

, India

“excellent location, great food and rooms and very caring staff”

, United Kingdom

“Wow!!! This is how I wish to start my review.. It was my first time at CONNOOR on behalf of my wedding day. Thanks to everyone who made it extremely memorable for us. Starting with Kannan and Satish at the front office who are outstanding and more than excellent in their customer handling skills. Next would be our dining experience with Mr .Ramlingam and team.. Attention to detail and authenticity needs to be learnt from folks like you. Abu , Anand , Lingam and Ramesh --- You guys are exceptional in the way you take care of your customers..Hats off to you guys. Overall Mr Murali -- You and you team are magnificent , precise and authentic is ALL I have to say. Anytime if I am travelling to CONNOOR or nearby my stay would ONLY be at TAJ Gateway.. This is my commitment. Thank you TEAM.”

, India

“Such a lovely colonial property. Coonoor is best enjoyed from the luxury of the Taj Gateway.”

, India

“Nice dinner and breakfast buffet, good service at the restaurant ”

, India

“The staff and the quality of the hotel are what I liked the most. The staff was very friendly and polite whereas the hotel was very clean and maintained very well. There is a wellness center that was very relaxing and a gym that had a lot of facilities.”

, India

“The hotel has a very nice ambience.. with quaint cottages.. beautiful gardens.. great views of the valleys.. sometimes with passing clouds below.. and also great games for kids in the gardens. Mr. Muralidharan was a gracious host. We especially want to thank Mr. Bala Murugan for giving his personal attention for arranging a private anniversary dinner for us, making sure that all our wishes for an amazing lighting decoration in the beautiful gardens came to life. The multicourse dinner menu was also amazing. The dining room ambience is also very good, so is the buffet breakfast spread. We would definitely recommend this hotel”

, Canada

“The Hotel staff was very cordial, polite and helpful. They were very prompt in resolving any queries. They made my stay very special and memorable.”

, India

“Calm and beautiful location,spacious rooms ,cleanliness ,tasty breakfast and best hospitality”

, India

“There were activities for the full family. Staff are very pleasant and customer friendly. Good service”

, USA