The Fairmont San Jose
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Paid WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Fairmont San Jose accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!Up to two children under 18 years stay free of charge when using existing beds.
- All further older children or adults are charged USD 25 per person per night when using existing beds.
- All older children or adults are charged USD 25 per night for extra beds.
- Free!One child under 4 years stays free of charge in a child's cot/crib.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Groups
- When booking more than 10 rooms, different policies and additional supplements may apply.
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Important Notice
- The Fairmont San Jose charges a first night deposit at the time of booking. If you purchased a non-refundable, discounted rate, then this deposit is non-refundable.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“perfecte airconditioning, great comfort, spacious room, nice staff”
“I love the place,comfortable and clean,i like the view,mountains and the city,it was great,i will return for sure.”
“Seems this hotel keeps five stars just because it's the oldest one in this area. The check in process gave me a very bad feeling because of the correspondence at the counter. I thought this hotel should teach its staffs from basic manners. I stayed 8th floor at South Tower (where I was told the highest floor) It was surprising that every refreshments are automatically charged even when just move (without consumption). There is no complement water bottle, slipper and others that other five stars usually offer. The only good point is the location, I could walk to my favorite Original Joe's restaurant where also be from more than 30 years, same as this hotel. Unlike the current Fairmont, Originnal Joe's was still fantastic and I can recommend to everyone.”
“Location was convenient to convention center. I ended up walking 10-12 min to get better restaurant options.”
“Bed comfortable. Location convenient to theatre. Bathrobes appreciated.”
“The rooms were suprisingly soundproof with no traffic noise. Everything was clean and well kept. The service was great from checkin until checkout. I even found someone to fill my ice bucket after wandering the hall for a bit. My fault I couldn't find the ice. The beds were comfortable and the bathrooms and ammenities very accomodating.”
“Great location, within walking distance to theater, museums, restaurants. Elegantly decorated and spacious rooms!”
“The quality of the food in the hotel restaurants was good”
“Hotel was in a great location, easy walking to restaurants and nightlife. Pool area was a decedent size. We booked this hotel to escape the heat and relax at the pool. Pool service was great and timely. I didn't even think it was that expensive considering the location.”
“We were here for the detox party and rented a cabana room. The four of us really enjoyed the music and it seemed like the crowd was under control (appreciate the security, etc there). The bed was very comfortable 😃 The tv in the room nice and large. Bathroom ample size.”