The Exchange Hotel
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Exchange Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 00:00
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Check-out
- 06:00 - 11:00
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Children and extra beds
- Children cannot be accommodated at the hotel.
- There is no capacity for extra beds in the room.
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Important Notice
- Please note that the property does not have a car park. However, there is a drop-off point at the front of the building.<br><br>Should guests wish to eat at the restaurant they are advised to reserve a table in advance.<br><br>Non-residents are not permitted within the rooms.<br><br>Guests under 18 years must be accompanied by a parent.<br><br>Please note that a security deposit is required upon arrival and must be paid by credit or debit card. Cash is not accepted. The amount may vary, depending on the room booked. This amount will be confirmed in the email guests will receive from the hotel directly<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform The Exchange Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The staff were very helpful and friendly. Very large bedroom and bathroom. The dining room was beautiful..”
“The quality of the bedroom, staff were very friendly, quietness of room”
“The bedroom was amazing and the staff were excellent 😊”
“I have stayed here before and the excellent standards were no surprise. The staff are incredibly welcoming and helpful.”
“The staff was good Room was clean And I know your having a bit of work done but the staff was on top of the the cleaning in the hall ways”
“I liked everything inside the bathroom. The spa bath was actually amazing and was the only thing that made us happy. I liked the lamps in the bedroom. Staff were slightly welcoming and friendly but didn’t show us to our room and were no help to us whatsoever. The bed was comfortable and the room was clean to be fair. Towels were clean and the room was decorated nicely. ”
“Excellent food in the bar eg sandwich and soup, very tasty and hot. Excellent breakfast served in the morning, all fresh, hot and good quality. Amazing cocktails served in the bar”
“Breakfast was top notch (although extra charge on top of room). Bed was so comfy, we didn’t want to leave it. The staff were excellent and very accommodating.”
“I loved the atmosphere of the hotel and it's history. As it's newly opened not everything was available yet but I felt very welcome and the room was huge, tasteful and very very comfortable. Very close to Wales Millennium Centre which was ideal and of course all the facilities on the Bay.”
“fantastic historic building in process of restoration, part open. Amazing original features, very clean lovely staff, bathroom fantastic, breakfast generally very good except tea was cold”