The Emperor - Happy Valley Hotel

Policies

• Cards accepted at this property
  • The Emperor - Happy Valley Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 14:00 - 00:00

• Check-out
  • 05:00 - 12:00

• Important Notice
  • Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder&apos;s credit card, kindly provide the following to the hotel at least 3 weeks prior to your arrival:<br>1) Authorisation letter with cardholder&apos;s signature<br>2) Copy of the cardholder&apos;s card (front and back of card with cardholder&apos;s signature). Please note that hotel may contact the cardholder for verification purposes. The hotel reserves the right to release the booking without prior notice if no valid credit card authorization letter and copy of credit card are received for third party bookings.<br><br>For those who book the reservation package with airport shuttle service, please kindly provide the flight detail through the special request column during the booking process or contact the property directly after booking. The reservation of shuttle service has to be made at least 2 days prior the arrival date.