The Chester Grosvenor
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The Chester Grosvenor accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- All children under 2 years are charged GBP 17.50 per person per night for children's cots/cribs.
- All children from 3 to 12 years are charged GBP 35 per person per night for extra beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of children's cots/cribs in a room is 1.
- The maximum number of extra beds in a room is 1.
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Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note La Brasserie Restaurant and Simon Radley at the Chester Grosvenor Restaurant are closed from 2 January until 1 February due to refurbishments. Arkle bar and lounge will be serving light bites and all-day dining and our classic afternoon tea will be served in the Eaton Suite. Please contact the hotel for full details.<br><br>The hotel's main restaurant, Simon Radley at The Chester Grosvenor, is closed on Sundays and Mondays.<br><br>Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP 200 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.<br><br>Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.<br><br>Please note that payment must be from the original card used to make the booking.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“We loved the size and quality of the rooms. The beds were so comfortable. The staff couldn't be more helpful.”
“Probably the grandest chandelier I've ever seen. Very impressive stain glass ceiling in restaurant too. Dedfinitely 5 star service in the restaurant!!”
“Service in the hotel was outstanding, staff couldn't have done more from arrival to departure. Room was excellent - large, comfortable and bed / sleep quality was superb. Location can't be beaten in Chester.”
“I loved the way we were treated they could not do enough for you thank you”
“Ease of Parking with the valet service, friendliness of staff and great central location.”
“Very prompt service eg requesting extra milk, tea, coffee. My room was lovely with excellent heating and air conditioning. Everywhere spotless. Staff very helpful. I was on 2nd floor. The hotel left a lovely birthday cake for my father and a card which was very kind.”
“We had a great stay as always, comfy, clean excellent staff”
“Comfortable room very quiet Loved the bed and the bed linen Great breakfast Had a great weekend Will be back soon”
“Most of the staff were friendly except the bar staff we loved the food and cocktails the room was clean”
“Upgraded rooms, attentive staff. Excellent value for money and great location.”