The Avenue Plaza Hotel

Magsaysay Avenue, Naga City, Camarines Sur, Bicol, 4400 Naga, Philippines
9.0 83 reviews
Scores
  • Cleanliness
    9.2
  • Comfort
    9.1
  • Facilities
    8.7
  • Staff
    9.2
  • Value for money
    8.6
  • Free WiFi
    8.8
  • Location
    9.1

Hotel map
Food & Drink
Restaurant (à la carte)
Reception services
Concierge service
Tour desk
24-hour front desk
Internet
Free!WiFi is available in public areas and is free of charge.
Languages spoken
Filipino
English
Cleaning services
Dry cleaning(Additional charge)
Ironing service(Additional charge)
Trouser press(Additional charge)
Laundry(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Sauna
Fitness centre
Massage(Additional charge)
Outdoor pool
Swimming pool
Parking
Free!Free public parking is possible on site (reservation is not needed).
Business facilities
Business centre(Additional charge)
Meeting/banquet facilities(Additional charge)
Fax/photocopying(Additional charge)
General
Shops (on site)
Air conditioning
Designated smoking area
Facilities for disabled guests
Non-smoking rooms
Room service
Safety deposit box
Newspapers
Lift
Car hire
Closest landmarks
SM City Naga
0.8 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • The Avenue Plaza Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • All children are welcome.
    • One child under 11 years is charged PHP 1000 per night in a child's cot/crib.
    • Free!One child under 12 years stays free of charge when using existing beds.
    • One adult is charged PHP 1000 per stay in an extra bed.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • The maximum number of children's cots/cribs in a room is 1.
    • One further adult is charged PHP 1000 per person per night when using existing beds.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Pets
    • Pets are not allowed.

What guests loved the most

“The bed and the pillows were great! Strong water pressure in the shower. Wifi in room was good.”

, Philippines

“Service was absolutely tops-ie from rank-in-file to the top. Definitely second to none in maogmang lugar. Everyone went above their call of duty to make sure guests' needs are met. Very low turnover of staff which is indicative of good management and training.”

, Australia

“room was comfortable! curtains kept the room nice and dark to sleep. Also liked that they provided an airport shuttle as Airport is about 40 min from hotel. Received welcome drink, always appreciated after a long journey to get there.”

, Canada

“most of the staff are friendly and they attend to ur needs with urgency.”

, Philippines

“On a Family road trip to Manila, 10 adults and 4 kids age 6 to 12. Only stayed for the one night, got there after 9pm and had to leave at 7am the next morning. But we enjoyed the short stay and would go stay again. The pool looked good, didn't have time for swim and rooms were comfey.”

, Bermuda

“I like everything at the hotel. The facilities is perfect and the friendliness of the staff. Thumbs up to kuya dennis, kuya tristan, kuya cris and kuya eman.”

, Philippines

“The staff, they were amazing. They were very attention and professional even to my littlest request. The food, their mashed potato, is very delicious. Would like to commend everyone in the front desk and the chef who made the eggs during breakfast and the rest of the staff in the breakfast area :)”

, Philippines

“They took an extra mile by offering their free shuttle service from the airport and back. They were very accommodating. Would like to commend all the staff specially those in the front desk. They were very professional. Even the littlest request, they were very attentive. The facilities were great. Best hotel in Naga.”

, Philippines

“Staff were very courteous and friendly. Service was impeccable. Will definitely be staying here again. Thanks guys! 👍”

, United Kingdom

“We were treated like royalties. The hotel is spotless, with great pool for kids and adults, gym and staff are just amazing. I've been staying in this hotel everytime i go on holiday. This is a great place to spend time with family and friends. Close to restaurants and bars. The best hotel you could find in Naga City.”

, New Zealand