The 5 Elements Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- The 5 Elements Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- One older child or adult is charged MYR 50 per person per night in an extra bed.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Free!All children under 12 years stay free of charge when using existing beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- Please note that a security deposit of MYR 50 is required upon check-in for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.<br><br>Limited connecting rooms are available on request, subject to availability.<br><br>===<br>A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
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Pets
- Pets are not allowed.
What guests loved the most
“Staff were very welcoming, very central to Chinatown and other central city amenities. Nice breakfast buffet included.”
“We used to stay at Ancasa hotel up at the main road for many years but decided to give a try at 5th Element this time since was just 1 night stay. We were extremely pleased with the convenience of the location. Although we missed all the little personal comfort in the room such as safe box, hair dryer, slipper, newspaper, but for the price we paid we should not be asking more. Bed was comfortable enough and we slept thru the night without any disturbances. Breakfast spread was OK (don't expect too much) but food was cold even on warmer. Counter staff service was satisfactory. The best thing that happened to us was there were 2 taxis waiting outside the door and they charged reasonably to TBS terminal (we accepted without the need to bargain). Previously, it was a headache getting a decent taxi driver outside Ancasa. When they see u from Ancasa, most of them charged you at cut throat prices and drove off when you try to bargain lower. Same like other traveller's reviews...this hotel has such poor wifi connection, it was simply impossible to get hold of it for a straight 5 mins! Anyway we will still consider staying at this hotel again if our next visit is just for one night!”
“Location. Cozy and appropriate room size.”
“EXCELLENT-Receptionists (There're too many of them)-Hotel Lobby (Looks relaxing,clean & wide)-Wifi Connection (Fast)-Breakfast (I really liked it / it is organized)-Nearby Hotspots & Accessibility-Room set upGOOD-Complimentary water/coffee-Fridge (Though I didnt use it)-Kettle -BidetNOTE-Bed is comfortable, It is just not ok with the stains in bed...”
“Fantastic location friendly staff tour guides very helpful and reasonable priced”
“It is walking distance to Petailing Street - market for fake branded goods which you can bargain. Convenience shops are so near by which is less than 5 mins from the hotel.”
“The welcome basket and welcome letter were a lovely surprise We liked the location in the heart of Chinatown and the view from our 13th floor We appreciated the mini bar and the daily refill of coffee and tea”
“They upgraded me at no charge because my room smelled intensely like smoke. The new room was very nice with amazing views of the city. Staff was helpful and kind.”
“A bargain room really - Right in China Town - very convenient. Breakfast was substantial. Other hotels in the area are less modern and just as pricey. Very easy to find as well. I did arrive early but the staff were happy to secure my main luggage and even put my valuable camera gear in a separate lockup away from general storage - I was impressed.”
“Clean and comfortable bed and has fridge easy for us to put some drinks”