Sun Moon Lake Bamboo Rock Garden
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sun Moon Lake Bamboo Rock Garden accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 22:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- Free!One child under 6 years stays free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All further older children or adults are charged TWD 1000 per night for extra beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children under 16 years are charged TWD 1000 per night for extra beds.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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Important Notice
- Free shuttle service between the property and Shui She Wharf is provided to staying guests before check-in and after check-out (Saturday and Sunday not available). Guests who are in need of such service are to contact the property directly in advance informing of more details. Contact information can be found on the confirmation letter.
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Pets
- Pets are not allowed.
What guests loved the most
“The hotel has a good view of the lake, and breakfast is hearty and good. However, my impression of the hotel is marred by their series of missteps.”
“Good location with many hiking and biking trails. There’s complimentary bicycles that can be used to cycle round the lakes, good for sightseeing. There’s also games and pool table for family with children. Breakfast place was great, sit outside among the greenery and enjoy the tranquility and fresh air.”
“The hotel has a nice location within beautiful surroundings. The breakfast was a buffet with both western and asian cuisine.”
“The view of the lake and the peaceful vibe of the place.”
“Staff friendly and helpful, rooms were the biggest we seen. Nicely located up a slope away from the main road. Many activities to occupy kids, got reading corner, pool table, bicycles for rent. Food at restaurant was also very decent.”
“Staff excellent friendly helpful shuttle service included. Push bikes available for all the treks.”
“Extra bed for our son, negotiable upgrade. Big spacious room. Amazing view.”
“view was very good. room was super clean and big. beds very comfy.”
“The kids love the game areas where they could play board games, air hockey or snooker. Room is very comfortable with good view.”
“Staff are helpful and friendly. Rooms are Aleah and spacious.”