Sultan Palace Hotel

70 Abylkhair Khan Avenue, 060011 Atyraū, Kazakhstan
8.7 58 reviews
Scores
  • Cleanliness
    9.3
  • Comfort
    9.3
  • Location
    8.1
  • Facilities
    8.5
  • Staff
    8.4
  • Value for money
    8.5
  • Free WiFi
    9.1

Hotel map
Food & Drink
Snack bar
Great coffee!
Restaurant (à la carte and buffet)
Bar
Breakfast in the room
Reception services
Ticket service
Concierge service
Lockers
Luggage storage
Private check-in/check-out
ATM/cash machine on site
24-hour front desk
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Russian
English
Cleaning services
Dry cleaning(Additional charge)
Ironing service(Additional charge)
Daily maid service
Shoeshine
Laundry(Additional charge)
Pets
Pets are not allowed.
Pool and wellness
Hot tub/jacuzzi(Additional charge)
Indoor pool
Pool/beach towels
Sauna
Beauty Services
Swimming pool
Massage(Additional charge)
Facial treatments
Body wrap
Body scrub
Body Treatments
Spa/wellness packages
Sun loungers or beach chairs
Waxing services
Fitness/spa locker rooms
Hammam
Fitness centre
Fitness
Spa and wellness centre(Additional charge)
Spa Facilities
Parking
Secured parking
Free!Free private parking is possible on site (reservation is not needed).
Street parking
Business facilities
Meeting/banquet facilities(Additional charge)
Business centre
Fax/photocopying
General
Air conditioning
Heating
Non-smoking rooms
Room service
Gift shop
Shared lounge/TV area
Safety deposit box
Non-smoking throughout
Lift
Shuttle service
Bridal suite
Airport shuttle (additional charge)
Shuttle service (additional charge)
Activities
Karaoke(Additional charge)
Restaurants and markets
ЯРмарка
0.3 miles
Сарайшык
0.6 miles
Closest airports
Atyrau International Airport
1.6 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Sultan Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 12:00 hours
  • Check-out
    • Until 10:00 hours
  • Children and extra beds
    • There is no capacity for extra beds in the room.
    • All children are welcome.
  • Important Notice
    • Please inform Sultan Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.<div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“Newly built hotel with large rooms. New furniture, bathroom equipment. Fresh look and only few visitors.”

, Russia

“Luxury brand new hotel great for business travelers (close to the airport) and for any conference or big celebration. Clean, calm, comfortable rooms with all amenities incl. finish sauna and swimming pool. Superb luxury hall for weddings, international conferences or other events. Certainly my choice for next stay in Atyrau. All Atyrau easily accessible by taxi ride for up to 3 EUR. Excellent value for money! Hotel compound is clear and safe.”

, Belgium

“Very friendly and serviceminded staff. Had a great time there.”

, Qatar

“Great, brand new, clean hotel, nice large and comfy rooms, good sauna!”

, USA

“Brand new luxury hotel. Ideal place for foreign business travelers and (surprisingly enough) for weddings. Very comfortable rooms, close to the airport and excellent premises for big celebration parties. Great local food, nice compound. All Atyrau easily accessible by taxi for less then 3 Euro.”

, Belgium

“Absolutely amazing, brand new hotel. Comfy rooms., excellent room service.”

, Denmark

“Very friendly, nice and professional staff. The receptionists where available 24/7 with a big smile and very helpful in any manner.”

, Denmark

“New comfortable furniture. Clean. Complimentary plate of fruits. And 2 btl of water.”

, Kazakhstan

“This is a new hotel at the time of reviewing. It is spacious and clean with a very nice ambience. The staff were exceedingly helpful, especially for two weary travellers who turned up at 4.30am. Room was well furnished and very comfortable. We got a good deal on booking.com but I would have still been happy to pay the regular price the quality was so high. Breakfast was fresh and tasty. ”

, United Kingdom

“Friendly and helpful staff, very nice rooms and conveniently located for my work”

, Russia