Suiran, a Luxury Collection Hotel, Kyoto
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Suiran, a Luxury Collection Hotel, Kyoto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 4 years stays free of charge when using existing beds.
- All children are welcome.
- The maximum number of children's cots/cribs in a room is 1.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests who wish to go on a rickshaw tour must notify the property at least 3 days prior to the date of arrival. Contact details can be found on the booking confirmation.<br><br>A free taxi transport is available from JR Kyoto Station with an advance reservation. Guest who wish to use this service must notify the property at least 3 days prior to the date of arrival.<br>Please be informed that your transportation to/from the hotel may be delayed depending on traffic conditions during the autumn season.
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Pets
- Pets are not allowed.
What guests loved the most
“The staff of this Hotel is simply amazing! We had some smaller complaints which were taken so absolutely serious that we are totally amazed how they took care of our wishes. Especially Mr. Tak was such a wonderful and friendly host, speaking fantastic english and taking great care of us. We will return for our next visit for sure. The surroundings of the hotel is also very nice and the close connection to the park and the bamboo path is nice”
“More for couples than families. Small property but well managed. Excellent exclusive location.”
“Beautiful resort and friendly staff with good food and complimentary afternoon drinks.”
“Best service ever! They certainly mastered the world of hospitality. The view is spectacular. The park is right behind the hotel and by the river but not too far from the main tourist attractions. We enjoyed the walks and the change of sceneries. The staffs were super helpful and they provide one complimentary taxi ride to anywhere in Kyoto. Our room has a small garden and outdoor hot tub. The hot tub is super clean and we can enjoy the view of the garden while soaking in hot spring water. We also tried both of open air hot spring with extra charge. I will suggest using the stone one during the day and the wood one at night. Both of them are very nice and relaxing. We had the best sleep that night and felt super charged! I have to say it's the best part of my 5 days trip in Kyoto and I will go back to just stay in that hotel. ”
“Excellent service!! Love Everything here especially "CHAMPAGNE DELIGHT"”
“the in room hot spring. the staff. the bed location. the view and the little garden in the hotel.”
“Above all the staff and service were absolutely superb and the location was fantastic with a lovely view of the river and only a short walk to the train station.”
“Bed, pillows, onsen, location, champagne on arrival ....everything!”
“The room is very clean. We like the private onsen inside our room. The location is excellent.”
“Everything. The service, the hotel, the decor, the food.”