Sugar Hotel
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sugar Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- 04:30 - 11:00
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Children and extra beds
- All further older children or adults are charged 100 % of the room stay per night per person when using existing beds.
- Free!One child from 0 to 1 years stays free of charge when using existing beds.
- There is no capacity for extra beds in the room.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- The maximum number of children's cots/cribs in a room is 1.
- Free!One child from 0 to 2 years stays free of charge in a child's cot/crib.
- All children are welcome.
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Important Notice
- In the event of premature departure the full extent of stay as originally booked and confirmed will be charged.
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Pets
- Pets are not allowed.
What guests loved the most
“Amazing room with stunning view. It’s the extra little finishing touches that made it truly special.”
“Excellent establishment. Friendly, helpful staff. Great sized room & bathroom. The breakfast was excellent. Not a buffet breakfast but you can choose anything off the very tempting menu. The food is professionally presented. Walking distance from the waterfront where there are many quality restaurants, a shopping mall & things to do. We'd definitely return here.”
“indeed a great experience, extremely friendly and helpful staff members!”
“The rooms and bathrooms were huge and beautifully decortated, the beds very comfortable and the staff all charming and attentive”
“Breakfast was awesome. Location was excellent and close to a lot of restaurants.”
“Awesome room - very friendly staff. Breakfast was perfect. Thank you so much”
“The hotel was newly refurbished - very modern and spacious rooms. Restaurant was excellent - decor, location, service and food!! I. Staff exemplified customer service in all ways and in all areas.”
“Everything was excellent. The staff was very friendly and very attentive. the FOOD in the restaurant was superb and they have very fast room service. Loved the warm and modern decorations.”
“Very spacious and clean air-conditioned room. The staff were very friendly and helpful allowing me to check-in and print my return flight boarding pass as well as providing an airport taxi. The staff also parked the car securely on my behalf. The desserts in the restaurant were outstanding and also had a good wine list.”
“Nkosi was excellent and went out of his way to assist me with several things.”