“Great location near nice restaurants and not too far from the main train station. Very friendly staff. The rooms are clean and have a 'business' look. There are coffee and tea facilities on the rooms, which is always a good thing. The beds are really comfy.”
“Location is excellent. Many good restaurants within easy walking distance.”
“Perfect location, close to shopping, dining, entertainment, public transportation and sightseeing. We've stayed in several hotels in Cologne over the last couple of years. This is by far the best location and a overall great value for money. Breakfast and housekeeping staff was very friendly and eager to treat the customers as welcomed guests. The General Manager, Mr. Mikkelsen is absolutely wonderful and made us feel welcome again. He handled the initial complaint we had during check-in very well and reacted in a calm and professional manner. If only for him, we would come back and enjoy the central location and the overall service. But please work on the attitude of the reception staff.”
“a hairbrush brought directly to my room when needed”
“Breakfast was the best. Situation of the hotel was perfect for me. Staff was very helpful and professional.”
“spacious room, clean, not too far from shopping area. the breakfast is superb, with many many choices even you can order yr own eggs and omlette. Also fresh honey from the honey comb direct. u can squeeze yr own orange juice with the machine there. it is the best breakfast i have in Germany so far.”
“Fantastic place! What a wonderful hotel! Lovely staff! Great value for money!”
“direct on the S-Bahn station... close to everywhere... the staffs were really helpful and nice!”
“Another great stay at the Steigenberger during a high demand period with an excellent service. Every time I come back the hotel surprises me with improvements on service level. This time we traveled by car and from the garage there is a hotel elevator directly to the reception.”
“Room and Service ok, Breakfast not included = POOR Parking fair Location Good”