SpringHill Suites Memphis Downtown
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- SpringHill Suites Memphis Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 18 years stays free of charge when using existing beds.
- The maximum number of children's cots/cribs in a room is 1.
- Free!One child under 3 years stays free of charge in a child's cot/crib.
- Extra beds are not available.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<br><br>Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Hotel staff was EXCELLENT.....Gracious, helpful and accomodating in all ways. Room was spacious and Beds/pillows were extremely comfortable. Room was clean and well maintained.”
“Staff was absolutely amazing! Very kind and went out of their way to help me. Traveling with four kids and i needed extra bed and sheets. The bedsheets were sent up to my room right away. TV stopped working and handy man arrived promptly. There were cookies in lobby that I wanted but I waited until after dinner and unfortunately the cookies were gone. A nice gentleman who was cleaning the floor saw my sad face and told me there would be more in about 15 minutes. I went upstairs with my family and we were getting settled when we received a call from hotel phone. The phone call was a hotel staff member letting me know there were hot fresh cookies in the lobby. The valet people were extremely nice.”
“We had a 2 Queen bed room which was a nice size but a quirky layout. The valets were very personable and courteous”
“Breakfast was a lot better than I expected it would be! Everyone was very helpful the only issue I had was parking”
“Location - walking distance to restaurants amd Beale Street. We had a balcony and it was nice to sit out and watch Main Street. It was very quiet and peaceful.”
“Really helpful and friendly staff. Good location. Good breakfast.”
“Breakfast was limited. I was expecting more hot food items like Grits ready to serve. I felt there was too many choices of Breads. There were English Muffins, Croissants, Biscuits, By the time I arrived Sunday morning, there was just enough eggs and sausage to go in two bowls for my wife & I. The selection of Juices, fruits, and yogurts was appreciated. I know it's a little slower pace on the weekdays, but I being a leisurely traveler could have enjoyed my weekday breakfast more if the serving time was extended thirty minutes.”
“Sarah responded to our request for a quieter room - really appreciated it.”
“Staff was wonderful - very accommodating and helpful!”
“Many restaurants nearby. Area appeared safe to walk at night.”