Sofitel Hamburg Alter Wall

8.7 2358 reviews
Scores
  • Cleanliness
    9
  • Comfort
    8.8
  • Location
    9.4
  • Facilities
    8.6
  • Staff
    8.6
  • Value for money
    7.6
  • Free WiFi
    8.2

Hotel map
Food & Drink
Breakfast in the room
Bar
Good coffee!
Special diet menus (on request)
Restaurant (à la carte)
Entertainment and family services
Babysitting/child services
Reception services
Concierge service
Luggage storage
Ticket service
Tour desk
Currency exchange
24-hour front desk
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
German
Italian
French
Spanish
Cleaning services
Shoeshine
Dry cleaning(Additional charge)
Ironing service(Additional charge)
Laundry(Additional charge)
Pets
Pets are allowed. Charges may be applicable.
Pool and wellness
Massage(Additional charge)
Swimming pool
Spa and wellness centre
Fitness centre
Heated pool
Indoor pool (all year)
Sauna
Outdoors
Terrace
Sun terrace
Parking
Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying
Business centre
General
Shuttle service (additional charge)
Family rooms
Heating
VIP room facilities
Newspapers
Allergy-free room
Bridal suite
Safety deposit box
Non-smoking throughout
Shuttle service
Air conditioning
Room service
Packed lunches
Soundproof rooms
Non-smoking rooms
Lift
Facilities for disabled guests
Activities
Library
Bicycle rental (additional charge)
Closest landmarks
Alsterfleet
0.1 miles
Rödingsmarkt underground station
0.1 miles
St. Nikolai Church
0.2 miles
Town Hall Hamburg
0.2 miles
Kaufmannshaus
0.2 miles
Alsterarkaden
0.2 miles
Hamburg Christmas Market
0.2 miles
Bleichenhof shopping mall
0.2 miles
Hanse Viertel
0.2 miles
Hamburg war memorial
0.2 miles
Most popular landmarks
Jungfernstieg
0.3 miles
Inner Alster Lake
0.5 miles
Mönckebergstraße
0.5 miles
HafenCity Hamburg
0.6 miles
Hamburg Dammtor station
0.8 miles
Reeperbahn
0.8 miles
St. Pauli Piers
0.9 miles
Hamburg Central Station
0.9 miles
Port of Hamburg
0.9 miles
Fish Market Hamburg
2 miles
Natural beauty
Elbe
0.6 miles
Closest airports
Hamburg Airport
5.8 miles
Bremen Airport
60.1 miles
Shopping nearby – all within 500m!
Alsterarkaden/Mellin-Passage
Neuer Wall
Hanse Viertel
Galleria

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Sofitel Hamburg Alter Wall accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • There is no capacity for extra beds in the room.
    • All children are welcome.
  • Groups
    • When booking more than 7 rooms, different policies and additional supplements may apply.
  • Important Notice
    • Please note that the spa and sauna will be closed from 02 January 2018 until 06 January 2018 due to maintenance works.<br><br>Up to 2 children under 6 years of age receive breakfast free of charge when accompanied by their family.<br><br>Please note that children under 12 are welcome to use the Seagull Spa daily until 17:00. Children must be accompanied by a parent or guardian.
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“Bed great. Pillows great. Wool pillows and blanket nice touch”

, Canada

“Superbe hotel with great service and in a perfect location”

, France

“location, cleanliness and friendliness of most staff. Bed was very comfortable :-)”

, United Kingdom

“The Location of the Hotel is excellent, right at the U3 (which circles the inner city of Hamburg), the spa-facilities are clean and the bed was amazing!”

, Austria

“Very comfortable rooms and excellent restaurant food”

, United Kingdom

“We´ve found an extremely friendly staff here. Each one of them was eager to help with finding a restaurant or finding our way around Hamburg. The hotel has the best location because we were fast to get around the city from here.”

, Austria

“The room was great. The duvet and the pillow was the best I have ever experienced. The food in the restaurant was delicious but service was slow.”

, United Kingdom

“The great variation of fruits bananas would have been good and a super variety of breads and bakeries. The front cooking was also a good idea having eggs allerminu is super.”

, Germany

“Very comfortable beds although a bit too soft for my taste.”

, Switzerland

“Clean and very comfortable hotel. Nice pool and sauna. Great location.”

, Netherlands