Sofitel Dubai Downtown
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Sofitel Dubai Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children under 12 years are charged AED 240 per night for extra beds.
- Free!One child under 12 years stays free of charge when using existing beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All further older children or adults are charged AED 240 per night for extra beds.
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Important Notice
- Please note that extra bed is available at an added fee of AED 240 per person.<br><br>Please note that guests must present the credit card used to make this reservation upon check-in at the hotel. In case the card presented is not the same card used when booking, the total amount will be charged at check-in and a refund will subsequently be issued on the initial card.<br><br>Please note that adjacent to the property, a new mixed use complex is being built. Hence, guests might experience some disruption to the Burj Khalifa view from some of the property hotel rooms and suites.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Sofitel Dubai Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Nice staff, Nice hotel, Nice room choices , deserve every derhams with allot of facility's over all its amazing ( special thanks to mr.khaled in reception and the nice lady in the coffe launge in the lobby ) ”
“Well the hotel was very perfect for me , but the price was a bit high, as for last 30 years , on all my business as well Family I was getting 5 stars hotels at price of between AED 600 to 900 .”
“Staff service was great room perfect very comfortable”
“Large, spacious room. Convenient location right next to the Dubai Mall metro station so you can use the metro link bridge to walk to the mall. Nice facilities and restaurants (although quite pricey) Good breakfast buffet.”
“We couldn't fault this hotel. It was absolutely amazing and the staff went above and beyond for us. Our room was perfect with the most amazing views of the Burj Khalifa and Dubai Fountains. The breakfast each morning was excellent with such a large variety of things to sample. We will definitely be recommending this hotel to others.”
“Absolutely everything, the staff, the view, the rooms and also the breakfast. everything was phenomenal. i highly recommend this hotel.”
“it was my birthday and they supplied balloons and small cake on the stroke of midnight at the request of my partner”
“the beds were very comfortable and rooms are bigger than usual business hotels”
“Great location. In the heart of dubai next to Burj Khalifa, Dubai mall, souk Albahar...etc. City walk also very near by. comfortable beds. Very clean rooms. Friendly staff.”
“What we did like and appreciate most was the Hotel staff from the receptionist to the concierge service, all very polite and professional. A particular thanks to Miss Natalia at the Info desk next to the reception who provided us with precious advises during our stay in Dubai. Her kind assistance and availability is valuable to the Hotel staff organization.”